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Coastal Towne Mortgage,. LLC, Norfolk, VA
Norfolk, VA
Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the pers... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Mr Frankos professional demeanor and willingness to go the extra mile makes the financial process of buying a home effortless. Thanks John!
Reply from Owner
January 9th, 2026 10:49 AM
Happy to help Stephen. Thank you for taking the time to give your feedback.
for
Mr Frankos’s professional manner in how he answered and presented questions was superb. I also like how easy it was to upload documents on the online portal. The website was clean and uncluttered.
for
John was quick to respond and answer any questions we had. Great experience.
Bobby could have had better attention to detail and taken a little more time to read emails from us and from the title company. Part of this may have been caused by the fact that we are active duty military, stationed in California so there...
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Bobby was aggressive initially and it seemed like a sales pitch from day one. He got our names wrong twice during the process, would rush to conclusions or race through work with poor attention to detail, and has a tendency to screenshot things...
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for
John Frankos has received a review with 5 star rating from Rykeshia H
Reply from Owner
January 9th, 2026 10:49 AM
Thank you, Rykeshia!
for
He made this process easy. We didn’t have any of the issues we’ve heard people complaining about.
This was my first time purchasing a house and it couldn't have been easier! No mater the circumstance, Matt had an answer, and he handled everything in an extremely timely manner. 100/10 would recommend!
Reply from Owner
January 9th, 2026 10:50 AM
I'm so happy we could help! Congratulations and thank you for your trust.
for
The communication and and explanations concerning the loan for a first time buyer was phenomenal. I would definitely refer others.
Matt was extremely personable, patient, and helpful.
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About
Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Coastal Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you.
Coastal Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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