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Coastal Towne Mortgage,. LLC, Norfolk, VA

Norfolk, VA
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Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the pers... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • N
    Nicholas L C
    Poquoson, VA
    Posted on May 13th, 2022 12:15 PM
    Matt was so easy to work with! Having someone go through your finances can be uncomfortable but we never felt that way with Matt. He was honest, understanding, communicated everything efficiently and was so pleasant to work with! Thank you...
    read more
  • K
    Karen P
    Posted on May 7th, 2022 08:44 PM
    John Frankos at Coastal Towne Mortgage was one of three loan officer names I had been given and I phoned or left messages with all three. He was the most responsive and highly professional. He was also very patient with me and kindly explained...
    read more
    Reply from Owner
    January 9th, 2026 10:35 AM
    It was our pleasure Karen. Thanks so much!
  • K
    Karen S P
    Virginia Beach, VA
    Posted on May 7th, 2022 08:43 PM
    John was one of three loan officer names I was given and he was the most responsive and professional. He was also very patient with me and kindly explained everything. We were NOT sorry for selecting him. His assistant, Tina, was also top-notch...
    read more
  • A
    Austin G
    Hampton, VA
    Posted on May 6th, 2022 03:55 PM
    Matt made it such an easy process and helped us every step of the way!
  • G
    Gavin W B
    Virginia Beach, VA
    Posted on May 3rd, 2022 12:12 PM
    Great job. Very helpful.
  • J
    Jennifer R L
    Norfolk, VA
    Posted on May 2nd, 2022 06:31 PM
    Overall easy process to apply for and get approved for a mortgage. A more organized and comprehensive list of required documents and deadlines would have been nice and made the experience even better.
  • A
    Angela G B
    Chesapeake, VA
    Posted on April 30th, 2022 01:20 PM
    John worked with us even when it seemed things weren’t going our way. He was very pleasant to deal with.
  • L
    Lana I L
    Virginia Beach, VA
    Posted on April 26th, 2022 12:25 PM
    Easy to communicate with.
  • J
    Joseph S L
    Virginia Beach, VA
    Posted on April 23rd, 2022 10:43 PM
    John was extremely knowledgeable using a VA loan and made thoughtful recommendations throughout the process.
  • C
    Carla C
    Posted on April 22nd, 2022 01:50 PM
    Matthew Frano has received a review with 5 star rating from Carla C
    Reply from Owner
    January 9th, 2026 10:50 AM
    I appreciate that, Carla. Thank you!
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    About
    Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Coastal Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Coastal Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
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