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Coastal Towne Mortgage,. LLC, Norfolk, VA

Norfolk, VA
Company Logo
Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the pers... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • L
    Lucas H
    Posted on August 15th, 2022 09:49 PM
    Gus provides the highest level of customer service and care for his clients. I’ve had the great opportunity of work with Gus for several years, and he has always put the needs for the client first. When it comes to your homes mortgage, Gus...
    read more
  • J
    Jonathan S
    Posted on August 4th, 2022 01:26 PM
    Working with him was one of my best experiences if not the best! Honest person and kept me informed with everything that’s going on. Highly recommended!
    Reply from Owner
    January 9th, 2026 10:49 AM
    It was a pleasure working with you! Congratulations!
  • J
    Jonathan C S
    Virginia Beach, VA
    Posted on August 4th, 2022 01:21 PM
    Customer service is awesome! I was well informed of what’s taking place all the time. Not the best timing to buy a house in terms of the interest rates and all but given the chance to work with Mr. John Frankos again, i would definitely do...
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  • C
    Charles C A
    Virginia Beach, VA
    Posted on July 29th, 2022 06:52 PM
    Matt was efficient and considerate. Files and paperwork was handled quickly and timely. He was available most times to give advice and his experience.
  • E
    Elizabeth D R
    Hubert, NC
    Posted on July 28th, 2022 04:36 PM
    Matt took time to find solutions as issues arose. Kept us posted. Great communication and dedication!
  • A
    Andrea M
    Posted on July 25th, 2022 12:34 PM
    John Frankos has received a review with 5 star rating from Andrea M
    Reply from Owner
    January 9th, 2026 10:49 AM
    Thank you!
  • A
    Andrea L M
    Moyock, NC
    Posted on July 25th, 2022 12:34 PM
    Service was great! John Frankos and team kept us in the know throughout the entire purchasing process and made our experience a smooth one as first time buyers! Thank you!
  • J
    Joseph K C
    Chesapeake, VA
    Posted on July 24th, 2022 12:06 PM
    John provided excellent service, he kept me informed of changes and was always available. He was very knowledgeable and helped me navigate the difficult home buying process.
  • S
    Sharon L A
    Norfolk, VA
    Posted on July 24th, 2022 01:09 AM
    Professional, communicative, and friendly
  • R
    Rafael R
    Norfolk, VA
    Posted on July 22nd, 2022 01:06 PM
    Very knowledgeable about real estate but at times could be too much.
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    About
    Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Coastal Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Coastal Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
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