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Coastal Towne Mortgage,. LLC, Norfolk, VA
Norfolk, VA
Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the pers... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Throughout the mortgage process John communicated everything very clearly and gave great advice when necessary. Overall I am very pleased with my experience.
Reply from John Frankos
January 5th, 2024 02:05 PM
We're honored by your positive review. Feel free to reach out to us anytime you need assistance.
Great overall experience! Matt always responded to our questions in a timely manner, and was very helpful!
Reply from Matthew Frano
January 5th, 2024 06:38 PM
Your review brightened our day. We're honored to be your go-to mortgage advisors.
I was anxious as a first time homebuyer and I had no idea what to expect. Gus was super patient and understanding with all of my questions and always ensured that I was informed throughout the process. He made what I thought would be a stressful...
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Reply from Gus Lindstrom
December 29th, 2023 10:41 PM
Your kind words made our day! We're always here to provide guidance on mortgage-related matters.
Matt Frano was exceptional; he consistently provided timely information, promptly responded, and kept me informed throughout the entire process.
Reply from Owner
January 9th, 2026 10:39 AM
Thank you, Sadat! I appreciate your feedback!
Matthew was exceptional; he consistently provided timely information, promptly responded, and kept me informed throughout the entire process.
Reply from Matthew Frano
December 29th, 2023 03:12 PM
We're thrilled that you had a positive experience with us!
for
John and his team provided excellent customer service throughout the loan process, even making himself available outside of normal business hours to answer any questions and address any concerns we had. My down checks for the loan process are:...
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Reply from John Frankos
December 18th, 2023 02:27 PM
Your positive feedback brightened our day! We're here whenever you need assistance in the future.
Matt was very communicative with us and very understanding and flexible with our unique mortgage needs. He kept us updated on the "next steps" throughout the process and was very responsive to our questions. As a first time homebuyer, working...
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Reply from Matthew Frano
December 14th, 2023 02:00 AM
We're honored to have received your positive feedback. We're here to assist you whenever you need.
Matt Frano was great to work with at Costal Towne Mortgage. The Towne family is by far the superior banking, mortgage, and overall financial institution in Hampton Roads. Towne provides personal attention with a high-level of expertise to each...
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Reply from Owner
January 9th, 2026 10:39 AM
Thank you, Pauline! Your feedback made my whole day! It was a pleasure to make this new home happen for you and your family, and I'll be sure to pass your kind words on to the rest of the team!
Due to the nature of being self-employed, I knew there would be lots of moving parts. Matt and his team guided me through the process. Appreciate all the hard work to get us to closing! Thanks again!
Reply from Matthew Frano
December 11th, 2023 04:19 PM
We're grateful for your positive review and hope to work together again in the future.
So great working with Bobby! He was more than helpful!
Reply from Robert Ashburner
January 30th, 2026 06:02 PM
Completely my pleasure - working with you to help you own the home of your dreams. . . Hope to see you around the community. :-)
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About
Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Coastal Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you.
Coastal Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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