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Coastal Towne Mortgage,. LLC, Norfolk, VA
Norfolk, VA
Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the pers... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gus was very easy to talk to and always took his time to answer all our questions in great detail! He often provided tips that proved helpful to us during the search for our home. In the end, we found an amazing home in the most wonderful neighborhood....
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Reply from Gus Lindstrom
July 15th, 2024 02:02 PM
Thank you for your kind review. We're committed to being your lifelong reliable source for mortgage solutions.
Matt was amazing! He provides stellar customer service and support. He really made this process extremely easy and user-friendly! He provided step-by-step instructions on how to get things completed and gave realistic deadlines on expectations...
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Reply from Matthew Frano
July 10th, 2024 03:26 PM
Your positive feedback brightened our day! We're here whenever you need assistance in the future.
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Thanks for your continuous availability throughout this this process!
Reply from John Frankos
July 5th, 2024 05:26 PM
We're thrilled to have left a positive impression on you. We're ready to assist you again at any time in the future.
My first mortgage experience was challenging in the fact that I am abroad and did all that was necessary over the phone and internet. Given that, Gus made it 1000% better than I could have imagined. He was very communicative, despite the time...
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Reply from Owner
January 9th, 2026 11:06 AM
Thank you Keaton! It was an honor and a pleasure to play a role in your first mortgage experience. Thank you for trusting me to take on the role and provide and exceptional experience for you!
My first mortgage experience was challenging in the fact that I am abroad and did all that was necessary over the phone and internet. Given that, Gus made it 1000% better than I could have imagined. He was very communicative, despite the time...
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Reply from Gus Lindstrom
July 3rd, 2024 06:39 PM
Your review means a lot to us. We're committed to guiding you through all your mortgage decisions.
Always available to answer any questions we had. Gave clear instructions on the step by step process of completing the loan. Gus also reached out to sellers to let them know our finances were good. The sellers agent said Gus was the only loan...
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Reply from Gus Lindstrom
July 3rd, 2024 12:51 PM
We're grateful for your positive words. We're here to provide support for all your mortgage needs.
If you are looking to qualify for a home loan; Matthew Frano is your guy! His personal demeanor, welcoming personality, and expertise. Makes him top tier. He will get the job done while minimizing the stress associated with the qualifying process....
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Reply from Owner
January 9th, 2026 10:49 AM
Thank you, Eric! I greatly appreciate you and your feedback! It is a pleasure to provide the highest quality experience for everyone I work with!
Excellent customer service and welcoming personalities. The whole loan process was simple and easy. Mr. Frano and his team makes the four step process less stressful. Awesome job!
Reply from Matthew Frano
July 2nd, 2024 11:50 PM
We're honored to have received your positive feedback. We're here to assist you whenever you need.
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Mr. Frankos was very professional and attentive during our process. He provided personalized service to our situation. I would definitely work with him again.
Reply from Owner
January 9th, 2026 10:49 AM
Thank you, Katya! It was a pleasure working with you!
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Mr. Frankos is very professional and knowledgeable. He communicates regularly throughout the process and gave us a personalized experience.
Reply from John Frankos
June 29th, 2024 12:38 PM
We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
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About
Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Coastal Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you.
Coastal Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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