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Coastal Towne Mortgage,. LLC, Norfolk, VA
Norfolk, VA
Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the pers... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
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John Frankos has received a review with 5 star rating from Chris F
Reply from Owner
January 9th, 2026 10:58 AM
Thank you, Chris, for your feedback!
for
John was professional and pleasant. When rates randomly dropped due to market changes, he was quick to lock us in at a lower than average rate. Great job!
Reply from John Frankos
September 13th, 2024 04:41 PM
We're thrilled to have earned your trust. Reach out to us whenever you need mortgage advice.
Gus was extremely knowledgeable and quick to respond even outside of his normal working hours his replies were always prompt and helpful. There was one instance I got a little frustrated (nothing to do with him or Towne Mortgage). Was having...
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Reply from Gus Lindstrom
September 4th, 2024 04:37 PM
We're thrilled that you had a positive experience with us!
Gus is, without a doubt, my favorite Loan Officer. Super responsive, so positive, a breath of fresh air. He takes great care of clients and clients love him. Any realtor will find him a joy to work with. He gets the deal done with time to spare....
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Obtaining a mortgage is a stressful, time consuming, and complicated task but Matt and his team made the process very easy and took away a lot of the stress associated with the process.
Reply from Owner
January 9th, 2026 10:58 AM
Hi Steven! Thank you for trusting us with the financing of your home! I'm glad that we were able to make this as stress-free as possible for you!
Communicates very well and offers a lot of assistance in gathering necessary paperwork.
Reply from Matthew Frano
August 28th, 2024 01:41 PM
We're grateful for your kind words and your business. Feel free to contact us whenever you need assistance.
All questions were answered in a timely manner and in great detail making the whole process very easy and relaxing. Would recommend Matt Frano to anyone looking for a loan officer! Great experience.
Reply from Owner
January 9th, 2026 10:49 AM
Thank you, Jacqueline! It was a pleasure and a joy working with you! I'm thrilled to know that I made this a great experience for you!
All questions were answered in a timely manner and in great detail making the whole process very easy and relaxing. Can’t thank you enough!
Reply from Matthew Frano
August 12th, 2024 03:05 PM
We're thrilled to hear you had a great experience with us! Your satisfaction is our top priority.
Honestly. Doing whatever it takes to get the job done! Thank you Mathew!
Reply from Matthew Frano
August 10th, 2024 01:08 PM
Your feedback fuels our dedication to excellence. We're here to help with all your future mortgage needs.
Matt was amazing for us . He was there for us from start to finish in buying our house. Extremely helpful and knowledgeable. I’d recommend Matt to anyone !
Reply from Owner
January 9th, 2026 10:49 AM
Thank you, Logan! I'm so happy to know I was able to play a role in such a memorable moment for you both! Congratulations!
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About
Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Coastal Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you.
Coastal Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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