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Coastal Towne Mortgage,. LLC, Norfolk, VA

Norfolk, VA
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Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the pers... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
96%
4 Star
3%
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0%
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Reviews from Web
  • A
    Anthony T
    Posted on September 5th, 2025 12:50 PM
    Easily, one of the best loan officers around! Extremely satisfied and lucky to work with someone like Matt!
    Reply from Owner
    January 9th, 2026 11:26 AM
    Thank you for your kind words, Anthony. I'm always here to provide exceptional service for all your mortgage needs.
  • A
    Anthony K T
    Chesapeake, VA
    Posted on September 5th, 2025 12:49 PM
    The teams effort to get me approved when it seemed as if ev was starting to turn against me!
    Reply from Matthew Frano
    September 12th, 2025 12:49 PM
    Thank you for sharing your positive experience with us! We look forward to serving you in the future.
  • D
    Derrick P
    Chesapeake, VA
    Posted on September 2nd, 2025 01:21 PM
    Matt and his team made the process for me and my family very smooth. Wonderful team!
    Reply from Matthew Frano
    September 9th, 2025 01:22 PM
    We're thrilled to have left a positive impression on you. We're ready to assist you again at any time in the future.
  • N
    Natasha D S
    Moyock, NC
    Posted on August 28th, 2025 04:06 AM
    Very easy and John kept in touch throughout the entire process .
    Reply from John Frankos
    September 4th, 2025 04:07 AM
    Thank you for your kind review. We're committed to being your lifelong reliable source for mortgage solutions.
  • A
    Allison V
    Virginia Beach, VA
    Posted on August 23rd, 2025 09:09 PM
    Matt & his team were so great. They were very responsive when I had any questions about anything, from explaining to me in details about certain documents to getting a response to me as soon as possible. I would recommend Matt to anyone looking...
    read more
    Reply from Matthew Frano
    August 30th, 2025 09:10 PM
    Your positive feedback brightened our day! We're here whenever you need assistance in the future.
  • L
    Liam N
    Posted on August 18th, 2025 03:21 PM
    Matthew Frano has received a review with 5 star rating from Liam N
    Reply from Owner
    January 9th, 2026 11:25 AM
    I'm committed to providing exceptional service, so it's wonderful to know you had a positive experience.
  • L
    Liam N
    Portsmouth, VA
    Posted on August 18th, 2025 03:20 PM
    The punctuality and professionalism in explaining things that I didn't understand. The overall customer experience was amazing.
    Reply from Matthew Frano
    August 25th, 2025 03:22 PM
    We're thrilled that you're satisfied with our service. Don't hesitate to contact us for any mortgage assistance.
  • A
    Akihiko M
    Posted on August 6th, 2025 08:21 PM
    Matthew maintained great communication and went above and beyond to make sure everything was completed correctly and in a timely manner.
    Reply from Owner
    January 9th, 2026 11:25 AM
    I'm delighted to have met your expectations, Akihiko. I look forward to serving you again in the future.
  • A
    Akihiko S M
    Hubert, NC
    Posted on August 6th, 2025 08:21 PM
    Matthew maintained great communication and went above and beyond to make sure everything was completed correctly and in a timely manner.
    Reply from Matthew Frano
    August 13th, 2025 08:23 PM
    We're thrilled that you had a positive experience with us!
  • C
    Charity E
    Posted on July 28th, 2025 11:48 AM
    Matt Frano was communicative and took time to communicate any answers to questions I had as a first-time home buyer. He had a great professional relationship with my realtor which made the entire process even more seamless. I am grateful for...
    read more
    Reply from Owner
    January 9th, 2026 11:24 AM
    Thank you so much for the kind words! It was truly my pleasure helping you navigate your first home purchase. Working with Ashley, your realtor, was a breeze, and I'm genuinely thrilled you chose Coastal Towne Mortgage. Enjoy your new home!
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    About
    Coastal Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Coastal Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Coastal Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Coastal Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
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