Cleveland, GA
Cleveland, GA
We provide helpful expertise and extraordinary service—both today and in the future. Our unparalleled culture, customer service, products and commitment to the community have made us the award-winning company we are today. We treat our empl... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Clear communicatio, updates throughout the entire process. I never had to call ask the status of the loan because I already knew! I have never been disappointed with Casey! 10/10!!
Reply from Casey Simmons
December 21st, 2025 06:52 PM
Thanks Amanda! You are always a pleasure to work with. One of the very best agents.
for
Jodie Bochat
Way to many people involved and we had no idea if the email were scam or not so we had to text to find out. Then we would hear from someone who would say we need this by noon and we wouldn't see it till 11 and in some cases we were not home...
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Reply from Homeowners Financial Group USA, LLC...
May 13th, 2026 08:32 PM
Hi Jacqueline, we truly appreciate you sharing your experience with us. We're sorry to hear about the confusion and stress you faced during the process. Your feedback is important and we will review these concerns internally.
Jerry was awesome! You dont feel like you are talking with someone that just wants your business or sounds like salesman. He felt more like a dad giving great advice because he cares.
I had an excellent experience working with Jerry and his team. They were quick to respond, professional throughout the process, and we made it to the closing table right on time as expected. There were no issues at any point, and the transaction...
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Jerry did a fantastic job attending to all of clients specific needs. He was able to do a quick turn around on our lending process and was a great communicator with myself and my client. We are extremely pleased with the closing.
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Jodie Bochat
We felt there were multiple people involved in our loan process. Too many. Dozens of emails, some from people we weren't familiar with.No advance of these folks asking for sensitive information.Could have been communicated better.
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Reply from Homeowners Financial Group USA, LLC...
May 13th, 2026 07:57 PM
Thank you for sharing your experience, Joel. Your feedback is valuable and we strive to have clarity throughout our communication processes. Please reach out to us directly if you have any further concerns or need assistance.
for
Jodie Bochat
Awesome job,as always!!
Reply from Jodie Bochat
April 13th, 2026 01:06 PM
Thank you Chris, always enjoy working with you!!
Jerry was amazing and answered my many questions quickly. He was so easy to work with and I would highly recommend him to anyone.
Casey Simmons - Homeowners Financial Group has received a review with 5 star rating from Brittany R
Reply from Owner
December 2nd, 2025 05:28 PM
Thank you for the 5 star review. I enjoyed getting to work with you again!
Working with Casey couldn't be nicer/easier.
Reply from Casey Simmons
December 2nd, 2025 05:28 PM
Thank you Brittany! We appreciate you just trusting in us again.
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About
We provide helpful expertise and extraordinary service—both today and in the future. Our unparalleled culture, customer service, products and commitment to the community have made us the award-winning company we are today. We treat our employees like family to ensure they have everything they need to give you the experience you deserve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Homeowners Financial Group USA, LLC | NMLS#93718 | Equal Housing Lender | This is not a commitment to engage in a loan transaction. All loan products and loan amounts may not be available in your area and are subject to credit and property approval pursuant to agency and investor guidelines. Information, rates and programs are subject to change without prior notice. Other restrictions and limitations may apply. Website. Licensing. NMLS Consumer Access. Toll Free (877) 305-5571.