Cleveland, GA
Cleveland, GA
We provide helpful expertise and extraordinary service—both today and in the future. Our unparalleled culture, customer service, products and commitment to the community have made us the award-winning company we are today. We treat our empl... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Casey was truly a blessing. He was always available to answer questions. He answered my questions with clarity, professionalism, and kindness. I am more than satisfied and grateful for his help.
Casey was very respondive as well as informativ. i will be referring Casey in the futur.
Reply from Casey Simmons
December 28th, 2025 11:56 PM
Thanks Sherry. I appreciate the opportunity to help you with this purchase. I look forward to partnering with you more in the future.
Jerry provided excellent customer service throughout the loan/buying process.
Very quick and informative. Always available to answer questions and help with whatever was needed.
Reply from Casey Simmons
December 28th, 2025 11:55 PM
Thanks Audrey. You were a pleasure to work with. Thank you for trusting me with your purchase of your new home in Eastanollee.
Clear communicatio, updates throughout the entire process. I never had to call ask the status of the loan because I already knew! I have never been disappointed with Casey! 10/10!!
Reply from Casey Simmons
December 21st, 2025 06:52 PM
Thanks Amanda! You are always a pleasure to work with. One of the very best agents.
for
Way to many people involved and we had no idea if the email were scam or not so we had to text to find out. Then we would hear from someone who would say we need this by noon and we wouldn't see it till 11 and in some cases we were not home...
read more
Reply from Homeowners Financial Group USA, LLC...
May 13th, 2026 08:32 PM
Hi Jacqueline, we truly appreciate you sharing your experience with us. We're sorry to hear about the confusion and stress you faced during the process. Your feedback is important and we will review these concerns internally.
Jerry was awesome! You dont feel like you are talking with someone that just wants your business or sounds like salesman. He felt more like a dad giving great advice because he cares.
I had an excellent experience working with Jerry and his team. They were quick to respond, professional throughout the process, and we made it to the closing table right on time as expected. There were no issues at any point, and the transaction...
read more
Jerry did a fantastic job attending to all of clients specific needs. He was able to do a quick turn around on our lending process and was a great communicator with myself and my client. We are extremely pleased with the closing.
for
We felt there were multiple people involved in our loan process. Too many. Dozens of emails, some from people we weren't familiar with.No advance of these folks asking for sensitive information.Could have been communicated better.
read more
Reply from Homeowners Financial Group USA, LLC...
May 13th, 2026 07:57 PM
Thank you for sharing your experience, Joel. Your feedback is valuable and we strive to have clarity throughout our communication processes. Please reach out to us directly if you have any further concerns or need assistance.
141–150 of 2056
About
We provide helpful expertise and extraordinary service—both today and in the future. Our unparalleled culture, customer service, products and commitment to the community have made us the award-winning company we are today. We treat our employees like family to ensure they have everything they need to give you the experience you deserve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Homeowners Financial Group USA, LLC | NMLS#93718 | Equal Housing Lender | This is not a commitment to engage in a loan transaction. All loan products and loan amounts may not be available in your area and are subject to credit and property approval pursuant to agency and investor guidelines. Information, rates and programs are subject to change without prior notice. Other restrictions and limitations may apply. Website. Licensing. NMLS Consumer Access. Toll Free (877) 305-5571.