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Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
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Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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Write a Review
C
Corey L
Cleburne, TX
Posted on February 13th, 2024 04:09 AM
Customer service is excellent and they did exactly what was promised and clear and transparent the whole process
5.0
for
Stephanie Philips
SFTP
K
Konnie P
Cleburne, TX
Posted on December 30th, 2023 03:06 PM
Working with such professionals makes the process go so smoothly!
B
Brent L
Cleburne, TX
Posted on December 29th, 2023 01:04 AM
How fast and accurate and easy everything was.
R
Robert S
Fort Worth, TX
Posted on December 23rd, 2023 01:48 PM
The communication from the Service First team. I felt like they were taking care of me and had my best interests in mind always.
P
Phillip P
Cleburne, TX
Posted on December 22nd, 2023 02:27 PM
Quick service, very responsive, and professional.
A
Andrea W
Cleburne, TX
Posted on December 19th, 2023 12:13 PM
I was able to purchase a home…something I never thought I would be able to do.
5.0
for
Stephanie Philips
SFTP
A
Alicia C
Rio Vista, TX
Posted on December 5th, 2023 01:05 PM
Mandi, made our experience the easiest with all of her great, on point advice and great communication.
M
Mallory K
Waxahachie, TX
Posted on November 21st, 2023 06:41 PM
The team going above and beyond even during non office hours.
A
Ashleigh G
Burleson, TX
Posted on November 15th, 2023 01:12 PM
Great customer service, always quick to answer when questions came up and I finally got to purchase my first home!
5.0
for
Stephanie Philips
SFTP
P
Pamela R
Granbury, TX
Posted on November 4th, 2023 01:43 PM
The Philips Team knows us my name and take care of our need each time me have a mortgage need. We add funds to our mortgage last minute and they took care of it without a hiccup. Thank you all for helping us through this process.
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