Mutual of Omaha Mortgage, Chesterfield, MO

Chesterfield, MO

4.89

(10,442)

Mortgage

Mortgage Loan Officer

Contact Info

(636) 262-3519

Chesterfield, MO

https://www.mutualmortgage.com/location/chesterfield-mo/

Location & Business Hours

Business Hours

Mon

8 AM to 6 PM

Tues

8 AM to 6 PM

Wed

8 AM to 6 PM

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4.89

(10,442)

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5 Star

94%

4 Star

3 Star

2 Star

1 Star

Matt was very upfront and honest throughout the entire process, not very pushy and was clear on what was needed to continue through process

Reply from Matt Shipley

August 27th, 2024 10:12 AM

Hi Joshua, I really appreciate your positive feedback! It's important to me that the mortgage process is transparent for each client. I'm glad that the approach I take resonated with you and that you were satisfied with the way I guided you...

Great communication. Explained the process and what was needed in plain language. Always friendly.

Reply from William Brooks

August 26th, 2024 10:06 AM

Hi David, I appreciate your generous review. I'm glad you found our communication effective and the process easy to understand. Your feedback is invaluable and it's always a pleasure serving friendly customers like you. Thank you for choosing...

Exceptional communications and knowledge! Took care of all the "pot holes" you run into going through the process.

Reply from Susan Thom

August 15th, 2024 02:57 PM

I'm truly grateful for your positive feedback, Jon. It was a pleasure assisting you in navigating those "pot holes" throughout the process. Your satisfaction with our communication and knowledge serves as great motivation for us at Mutual of...

Customer service details

Reply from Susan Thom

August 25th, 2024 02:41 PM

I'm delighted to hear that you had a positive experience with our customer service, Patricia! Your feedback is greatly appreciated and it encourages us to continue providing the best service possible. We strive to continuously improve, so if...

The issues we experienced had nothing to to with the individuals working at Mutual of Omaha- the people we worked with were all wonderful. Our issues had more to do with the inherent policies and procedures that Mutual of Omaha has in place...

Reply from Susan Thom

August 25th, 2024 01:18 PM

Thank you, Michael, for your honest feedback. I'm sorry to hear about your frustrations with the loan approval process at Mutual of Omaha Mortgage. We understand that each customer's situation is unique, and it's unfortunate that our existing...

Greg made it happen when others said it was not possible. Will be referring family and friends. Thank you Greg Powers.

Reply from Gregory Powers

August 24th, 2024 03:03 PM

I'm thrilled to hear that I could make a difference, John. Your positive feedback means a lot. It was my pleasure to assist you, and I'm glad that I could help where others couldn't. I look forward to potentially working with your family and...

Susan and her team made the process easy and helped every step of the way.

Reply from Susan Thom

August 24th, 2024 02:56 AM

I'm thrilled to hear that you found our process easy, Stephanie. The whole team here at Mutual of Omaha Mortgage works hard to assist our customers every step of the way, and your kind words validate our efforts. I appreciate your 5-star review...

Very friendly service. Helped walk us through all of our options.

Reply from Tom Schermaul

August 23rd, 2024 12:10 PM

I'm thrilled to hear that you found the service friendly and helpful, Rick. It was my pleasure to guide you through your options. Your feedback is greatly appreciated and it will only help improve our services at Mutual of Omaha Mortgage. Always...

Caden was was wonderful every step of the way. I came into this process incredibly stressed - I am hurting financially and my credit profile definitely reflects that. Caden was never judgemental and was supportive through the entire process....

Reply from Caden Akal

August 23rd, 2024 11:43 AM

I'm truly humbled by your kind words, Laura. It was a pleasure to assist you during such a critical time. I'm here to make the mortgage process as stress-free as possible, and I'm glad I could be there for you, even in the midst of a hurricane!...

Susan was fantastic to work with on our new home loan. With all the mortgage companies and banks to choose from, I decided to give Mutual of Omaha a try. I'm so glad I did. When buying a home, nothing goes perfect, but she was right there to...

Reply from Susan Thom

August 12th, 2024 10:59 PM

I'm truly grateful for your kind words, Stephanie. It was my pleasure to assist you through each step of the mortgage process. Customer satisfaction is my top priority, and I'm thrilled to hear that you're pleased with the service you received....

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About

Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Home Loans

Mortgage

Mortgage Loans

Refinance

Financial Service

Loan Service

Addresses and Serving Areas

Primary Serving Area

Chesterfield, MO

Other Serving Areas

St. Louis, MO

Time Zone

Central Standard Time (CST)

Disclaimer

Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org