Northpointe Bank - Charlotte, NC
Committed to making homeownership easy!
Charlotte, NC
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Carey Kaufman - Northpointe Bank
Carey is amazing!!!! She is very friendly and personable. Great knowledge of her job and dedication shows. She had a family emergency and still took time to respond to me. Thank you for all your help.
Reply from Carey Kaufman
November 29th, 2024 03:04 PM
Hi LeAnn, I'm incredibly grateful for your kind words and the five-star rating. It was a genuine pleasure assisting you with your refinance. Yes, even during unexpected emergencies, I strive to ensure all my clients receive the necessary attention...
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Northpointe Bank - Charlotte
From start to finish the team kept me informed and was always willing to help me provide all documentation to complete my application.
I received excellent service from the entire team at Northpointe. Everyone was willing to research any questions that I had. I like the security & privacy terms as well.
Reply from Stanley Wade
November 29th, 2024 03:35 PM
Hello Ms. Luckey,
Thank you AGAIN for allowing Me and Kenda to be your lender of choice!
All of Gods very best in your new home!
Thanks
SPW
I understand the entire process but the request for items were last minute our realtor knew more than we did then the closing costs we were given was incorrect and we had to give more money and the original closing date was changed because...
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Reply from Ric Johnson
November 20th, 2024 05:33 PM
Dwayne - Thank you for your feedback. We strive to provide a seamless and positive experience. I understand how frustrating it can be when unexpected issues arise at closing, and your concerns will be shared with our team to help us improve...
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I was vey unsatisfied with how my closing turned out. I had to pay more for my closing cost than expected. My monthly mortgage payment was way higher than I informed my lender Mr Wade that I could handle. I received 5 to 9 different loan estimates...
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Reply from Stanley Wade
November 6th, 2024 02:43 PM
Jasmine - Thank you for sharing your feedback with us—it truly helps us improve. I appreciate the patience and time you gave throughout the process of your application. I'm genuinely sorry to hear that we didn’t fully meet your expectations...
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Northpointe Bank - Charlotte
Stanley is hands down the best! So caring and trustworthy. Always has time to answer questions via text call or email. Ive worked with Stanley twice In the past and as far as I can see in the future I'll be back. Thanks Stanley you da man
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Stanley is hands down the best! So caring and trustworthy. Always has time to answer questions via text call or email. Ive worked with Stanley twice In the past and as far as I can see in the future I'll be back. Thanks Stanley you da man
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Reply from Stanley Wade
November 1st, 2024 07:13 PM
Alex,
Thank you so much for allowing me to CONTINUE to be your mortgage lender!
8+ years and counting!!! :):):)
I appreciate you to the utmost!!
Please don't hesitate to call me with ANYTHING!!
SPW
I felt like we had someone walking with us throughout the process.
Reply from Stanley Wade
November 1st, 2024 07:15 PM
Brittish,
Thank you to you and Steve for allowing me and Kendra to be your mortgage lender, I am grateful to work with you both!!
All of Gods very best and please don't hesitate to call with any questions!
SPW
for
Northpointe Bank - Charlotte
If you're looking for a dedicated and knowledgeable loan officer Carey is excellent choice. Highly recommended for anyone seeking a seamless mortgage experience!
for
Carey Kaufman - Northpointe Bank
If you're looking for a dedicated and knowledgeable loan officer Carey is excellent choice. Highly recommended for anyone seeking a seamless mortgage experience!
Reply from Carey Kaufman
October 24th, 2024 07:16 PM
Thank you very much for the kind words Miro! It was such a pleasure to work with you and your wife and your house is gorgeous! Thanks for giving me the tour!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender