

Central Area, Little Rock, AR
A Higher Standard of Lending
Little Rock, AR

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Made it a very easy and smooth process!
Reply from Lisa Gornatti
April 30th, 2024 06:50 PM
Thank you so much, Mallory! I absolutely LOVED working with you and Hannah. You were 5 star borrowers. Here's to many years of amazing memories in your new home.
Communication, willingness to help and answer questions
I can always count on Jimmy!! We needed to close in less than three weeks. Not only did he get it done, but he got the clear to close in only 6 working days. I don’t think you can get that many other places!!
Joshua was very good at communicating. He cared about us and trying to help us get the best deal. He was always responsive and was always open to my questions. He explained things well. He did not rush us. We were very impressed by him and...
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I and my husband seek to make a complaint about Mr Steve Fischer on how he fraudulently did a hard pull that affected our credit scores, even though we clearly chose a soft pull only. When I asked him about it, he said that was the first time...
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Jimmy McFarland pays attention to detail, and takes the time to explain each step to his clients. The process was flawless due to his quick follow up to any questions and delays due to additional documentation needed. 10/10 experience. I will...
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Jimmy was a great communicator. Let me know every step of the way what to expect. Extremely efficient and I’d absolutely recommend him again.
Effectively guided us through loan request process. Responded quickly to all questions
Overall we had great service from Lisa. She worked with us and got us closed fairly quickly. There were a few bumps in the road but we worked thru them together. I will say as a first time homebuyer, I did feel that the process should’ve been...
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Reply from Lisa Gornatti
April 17th, 2024 07:50 PM
Chelsea,Thank you for taking the time to share your experience. I’m genuinely pleased to hear that you feel overall I did a great job.As a first-time homebuyer, I understand the importance of clarity in the mortgage process, and I apologize...
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Better communication. I had to ask about appraisal results and the page showing the result.
Thank you for closing on time. I appreciate you. I would suggest more communication thru the process.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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