Capital Bank Home Loans, Rockville, MD

The team was always available anytime i had Questions. Made the entire process a breeze. Would definitely recommend and use again in the future if needed .

clear instructions provided

There was no pressure, everything was laid out for me perfectly and all the questions were answered and every time I needed assistance Greg was there

Well the technology use through the app made life easier with the paperwork.

very efficient

I feel like the communication between us and the loan processor could’ve been better

I had a great experience because the team was very responsive. The team answers all my questions even when I felt like it wasn’t a good question. As a first time home buyer it felt good to work with people knowledgeable and patient.

Better app… Did not work well and loan officer was not real good with guidance or suggestions to work it.

The team was knowledgeable, direct, thorough, personable, and communicated well.

Communication