Flat Branch Home Loans, Cape Girardeau, MO

Cape Girardeau, MO

4.96

(206)

Mortgage

Mortgage Loan Officer

Contact Info

(573) 200-8072

Cape Girardeau, MO

https://flatbranchhomeloans.com/locations/cape-girardeau-2503909

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.96

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Bill Mitchell and the team at Flat Branch are amazing! They were knowledgeable, flexible, attentive and quick in processing our mortgage! All our questions were answered promptly and thoroughly. Thank you

Reply from Bill Mitchell

August 27th, 2025 05:25 PM

Thank you, Saranel! I'm pleased to hear that you had such a positive experience with me and the team at Flat Branch Home Loans. It's fantastic that you found us knowledgeable and attentive throughout the mortgage process. I aim to make sure...

I appreciate all the time, you gave to me. Anytime I had a question or concern Bill was always quick to respond and would take the time to explain everything.This was our 1st time buying a home and Bill made it as easy as possible.Thank you...

Reply from Bill Mitchell

August 25th, 2025 12:33 PM

Thank you, Arthur! I'm really glad to hear that I could make your first home buying experience as straightforward as possible. I understand how important it is to have clear guidance, especially when navigating this significant journey for...

Unfortunately by the time we started working with flatbranch we had already been through it with PNC! At times it was difficult to determin what was a normal necessity and what was being fixed from PNC lack of suppor. This made the over all...

Reply from Bill Mitchell

August 13th, 2025 05:05 AM

Thank you for your review, Alison. It is completely understandable that you would be frustrated with the process when your initial lender wasn’t able to get your loan approved. Fortunately, not only were we able to get you approved, but we...

Bill did an amazing job of explaining every step of the process. He helped keep the underwriters happy and helped get us processed in a very timely matter. Amazing job, Bill!

Reply from Bill Mitchell

August 19th, 2025 09:46 PM

Thank you so much for your feedback, Timothy! I'm glad I could clearly explain each step and ensure everything stayed on track with the underwriters. It’s great to know the process went smoothly and in good time for you. If you have any questions...

Bill and his team were able to provide loan approval and a flawless closing within one week. Thank you!

Reply from Bill Mitchell

September 8th, 2025 02:35 PM

I appreciate the feedback, Cindy. Achieving swift loan approvals and a smooth closing process is always the goal, so I'm glad we could meet your needs effectively. If you have any more questions or require assistance in the future, feel free...

This is a great lending team with amazing communication and proactive team members. They are all willing to go above and beyond to ensure a great transaction

Reply from Bill Mitchell

September 3rd, 2025 12:43 PM

I'm glad to know that you had such a positive experience with the lending team, Jennifer. Effective communication and a proactive approach are priorities for us, so it's reassuring to see that reflected in your feedback. Should you have any...

Bill always went above and beyond to make the process as easy as possible and resolve all issues that came up. Definitely the best customer service I could ever ask for!

Reply from Bill Mitchell

August 6th, 2025 01:17 PM

I'm grateful for your kind words, Chad. It means a lot to me that you found the service exceeding your expectations. Making things easy and resolving any issues along the way is always my goal, so I'm pleased to hear it made a difference for...

The fact that we had very little time to get things taken care of and how amazing Bill was on getting things pushed threw to get the loan and closing done in 2 weeks time to meet our deadline. And more importantly how helpful , friendly and...

Reply from Bill Mitchell

August 4th, 2025 03:19 PM

I really appreciate your kind words, Amanda. It was a pleasure to assist you in getting your loan and closing completed in such a short timeframe. I'm glad that my approach was able to help keep things calm and that you felt supported throughout...

Bill made the experience awsome. got back to me almost instantly everytime I had a question.

Reply from Bill Mitchell

August 3rd, 2025 03:12 PM

I'm glad to hear you had an awesome experience, Nolan. I strive to be as responsive as possible, so knowing that I was able to get back to you quickly is great. It's important to address any questions promptly, and I'm happy that my approach...

Bill was very knoweldgable and never failed to take my many phone calls at any time and answer any questions I had. He was honest, and didn't rush me into anything.

Reply from Bill Mitchell

July 31st, 2025 07:50 PM

I'm glad to hear that you found my knowledge and availability helpful, Kelcey. It's really important to me to be honest and responsive throughout the process, especially when it comes to addressing any questions or concerns you might have....

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About

Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Chesterfield location to meet your local lender!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2005

Time Zone

Central Standard Time (CST)

Licenses

NMLS# 224149

Disclaimer

NMLS# 224149