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9:00 AM to 5:00 PM
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Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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A
Anthony M
Fort Worth, TX
Posted on February 22nd, 2024 01:38 PM
As previously mentioned Roger was very helpful throughout the entire process. He answered all our questions and made sure our needs were met or exceeded. Highly recommend Roger for any mortgage loan needs.
C
Cflores29
Posted on February 19th, 2024 03:49 PM
Betsy was wonderful to work with! Very patient, understanding, and knowledgeable. The whole process was efficient and went as planned from day one!
C
Carrie F
Grandview, TX
Posted on February 16th, 2024 03:20 PM
Our experience was very efficient and the communication with everyone was great!
M
Morgan A
Dallas, TX
Posted on February 1st, 2024 03:03 PM
Communication, information relayed, and caring personality
L
Linda S
Granbury, TX
Posted on January 26th, 2024 07:51 PM
As I said before" Betsy is dedicated to the help the customer to help close the loan"
R
Rebecca S
Midlothian, TX
Posted on January 23rd, 2024 01:17 PM
Geoff made it a great experience. 10/10 WOULD recommend.
G
Gene F
Bedford, TX
Posted on January 9th, 2024 01:24 PM
Cindy was extremely helpful and knowledgeable. Her professionalism was exemplary.
P
Pedro E
Crowley, TX
Posted on January 2nd, 2024 04:38 PM
The constant communication and transparency
J
Jeremy C
Alvarado, TX
Posted on December 30th, 2023 12:33 AM
Shellie was attentive and made sure things were right
C
Christopher H
Fort Worth, TX
Posted on December 15th, 2023 02:54 PM
Roger has been a huge help during this process. We have used him before with prior transactions and each time he is informative and beyond helpful for the client. Thank you guys so very much!
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