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Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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5.0
for
The Wilson Team
SFTP
T
Thomas W
Princeton, TX
Posted on June 12th, 2023 10:54 PM
Got me a great mortgage rate and the rest of the contract was great too
5.0
for
The Wilson Team
SFTP
B
Brandon B
Lavon, TX
Posted on June 11th, 2023 12:41 PM
The portal application used to upload documents was awesome and Jenny Parman's communication.
4.33
for
The Wilson Team
SFTP
K
Kranthi D V
Melissa, TX
Posted on June 7th, 2023 04:06 AM
Options, suggestions given by the team.
5.0
for
The Wilson Team
SFTP
D
Darrell D
Aubrey, TX
Posted on May 29th, 2023 01:07 PM
They kept us up to date with each step of the closing process and very professional.
5.0
for
The Wilson Team
SFTP
K
Kenneth J
Wylie, TX
Posted on May 12th, 2023 03:01 AM
Transparent, consistent communication, and customer service.
4.5
for
The Wilson Team
SFTP
C
Christine E
Celina, TX
Posted on May 6th, 2023 11:17 PM
I was heard when asking for more information and I really think that the last walk-through of the documents was amazing and helped me so much to understand. Also knowing that while I had my closing that Jared would be available if needed, this...
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5.0
for
The Wilson Team
SFTP
T
Tameka H
Rockwall, TX
Posted on May 3rd, 2023 12:21 AM
Communication throughout the process.
5.0
for
The Wilson Team
SFTP
N
Nicholas C
Melissa, TX
Posted on April 28th, 2023 01:59 PM
Quick and fast communication
5.0
for
The Wilson Team
SFTP
S
Savannah M
Melissa, TX
Posted on April 28th, 2023 12:43 AM
Good experience.
4.83
for
The Wilson Team
SFTP
R
Roger D
Princeton, TX
Posted on April 26th, 2023 02:28 PM
communication was excellent
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