Branch One - Plano, TX
Plano, TX
At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
This was our second time using service first and Diane is top notch. She cared for us as if we were family. She Is patient, kind, and an absolute joy to work with.
Diane Davalos!
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Communication was great! Matt really explained all the fees and numbers with detail. If we had any questions he was always available. Could not have asked for anyone better!
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Communication, external resources that were provided, and the confidence to let us shop around and compare them to other companies. Ronna and everyone was also super friendly and made the process easy.
Reply from Ronna Smith
March 11th, 2025 12:03 PM
John, I truly appreciate your kind words and am thrilled to hear that you had such a positive experience with us at Service First Mortgage. It's important to me that my clients feel confident and informed, and I'm glad I could provide the resources...
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attentive and well knowledge
Reply from Ronna Smith
March 11th, 2025 12:03 PM
Thank you so much for your kind words, My. I'm thrilled to hear you found my service attentive and knowledgeable. It was a pleasure working with you on your home purchase, and I'm glad I could help make the process smoother for you. If you...
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Ronna was extremely helpful and made the process very simple and less stressful.
Reply from Ronna Smith
March 11th, 2025 12:04 PM
Thank you so much, Emily! I'm thrilled to hear that I could make the process simple and less stressful for you. It was a pleasure working with you on your home purchase, and I'm always here if you need anything in the future. Wishing you all...
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Now matter how many questions I had, or how many times I needed something explained to me, Diane was patient and friendly and gave me the confidence and piece of mind I needed to move the transaction forward for my family. I will never work...
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Hands on every step of the way
Diane and Bridget were amazing! They held our hands the whole way through a 6 month long buying and selling process and never got impatient with us. They answered every single question we had no matter how small within minutes through email...
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Very knowledgeable about what we needed or would need even before it was requested. Answered every question super fast no matter how small. And they were very patient throughout the 6 months we were working with them.
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About
At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1997
Time Zone
Central Standard Time (CST)
Disclaimer
Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”