Branch One - Plano, TX
Plano, TX
At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Ronna was wonderful!! She helped me through the whole process. She gave me her cell number so I could have access to her 24-7!! She always answered me promptly. Even when I would text her after 10pm because I would think of something. She would...
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She was recommended by our realtor and it was easy to complete the mortgage application and get approved. A few things could have been explained better as this was my first home purchase. I had to push to get the final loan approved on time,...
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Ronna came highly recommended but she dropped the ball on my loan. My estimate for closing was significantly less than the actual closing costs. My contract was negotiated for 4% seller paid closing but the loan I was sold only allowed 3% seller...
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Reply from Owner
April 24th, 2014 12:00 AM
The reason why he thinks I dropped the ball in which I did not.. They went conventional financing at 5% down and the max the seller can pay if 3% in cc.. ..
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Ronna came highly recommended but she dropped the ball on my loan. My estimate for closing was significantly less than the actual closing costs. My contract was negotiated for 4% seller paid closing but the loan I was sold only allowed 3% seller...
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Reply from Ronna Smith
September 27th, 2023 03:14 AM
The reason why he thinks I dropped the ball in which I did not.. They went conventional financing at 5% down and the max the seller can pay if 3% in cc.. ..
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The closing process was fast and easy .Would refer this company.Everyone is very friendly.They tell you up front everything that is needed for your loan.This will help when you find a home of your dreams.
Reply from Owner
April 24th, 2014 12:00 AM
Thank you so much you were a pleasure to work with.
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Ronna is very detailed oriented, customer focused, seasoned professional who takes customer service to the highest level possible. She managed our loan application process as if it were her own and ensured we were kept informed during each...
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Reply from Owner
April 24th, 2014 12:00 AM
Mr. Sprankle I hope you all are enjoying your beautiful new home and loving your area..
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Ronna and her team are awesome!I have purchased other homes in the past, however I never had done business with such great people. I did not have to ask a single question at any time. Ronna was on top of everything before it came up.This was...
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Ronna and her team are awesome!I have purchased other homes in the past, however I never had done business with such great people. I did not have to ask a single question at any time. Ronna was on top of everything before it came up.This was...
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Reply from Owner
April 24th, 2014 12:00 AM
Mike and Sheila,I hope your enjoying your new home and you all were the best to work with and stayed on top of everything I needed and ask for.
I was in California and working with Diane in Texas, I was so impressed by everything she did for me. I virtually knew nothing about this process, Diane explained all details patiently and always answered any questions I had. I had constant...
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Our experience with Diane and her team far exceeded our expectations. We purchased our new home remotely, Diane clearly outlined the process and then walked us through every step. She is pro-active to the extreme, assisting in anticipating...
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Reply from Owner
October 18th, 2013 12:00 AM
Thank you so much for the wonderful review. I enjoyed working with you both and consider you friends as well as clients. I hope you will love spending time in Texas in your home here. I hope you have a wonderful holiday season, Please keep...
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About
At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1997
Time Zone
Central Standard Time (CST)
Disclaimer
Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”