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Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
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Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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Write a Review
S
Salah D
Waxahachie, TX
Posted on January 29th, 2024 01:21 PM
They did a great job answering all of our questions and explaining the home buying process for first time home buyers.
L
Luis B
Midlothian, TX
Posted on January 20th, 2024 03:35 AM
The communication throughout the process was excellent!!!!
4.83
SFTP
M
Miranda N
Fort Worth, TX
Posted on January 19th, 2024 11:14 AM
N/A Nothing specific
A
Ava B
Midlothian, TX
Posted on January 18th, 2024 04:11 AM
Patty is so very helpful and always a phone call away. She is always so pleasant..
4.83
SFTP
S
Steven N
Fort Worth, TX
Posted on January 16th, 2024 12:13 PM
Quick helpful and understanding employees that understand the stress and difficulty that comes in buying a home.
J
Jacob W
Red Oak, TX
Posted on December 7th, 2023 02:12 PM
Ms. Patty and Ms. Roxanne's attention to detail, as well as their promptness and preparedness, helped make the entire process smooth and simple.
K
Kenneth B
Fort Worth, TX
Posted on November 30th, 2023 12:25 PM
Easy to work with, not stressful, and I didn't have to "pull" information.
D
Doris B
Waxahachie, TX
Posted on November 20th, 2023 02:44 AM
Patty Wertenberger!!!
5.0
SFTP
L
LaTanya G
Midlothian, TX
Posted on October 12th, 2023 12:44 PM
Pat made me feel like I was a member of the family and not just another number. I felt validated and heard. I knew from the first phone call I was in good hands with Pat Quick and Service First Mortgage. There is a reason that this is the third...
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5.0
SFTP
E
Erica R
Fort Worth, TX
Posted on October 4th, 2023 12:39 AM
Pat was easy to work with and always had me laughing. She was super upbeat and positive even when we had issues wih the apprasial. Again, I will never use anyone else.
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