

Silverton Mortgage - Cary, NC
Cary, NC

Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
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Justin was very responsive and was able to get the loan done a week earlier than expected too!
Reply from Justin Freeman
October 15th, 2024 04:51 PM
I'm thrilled to hear about your positive experience, Erin! Ensuring a smooth and efficient loan process is always my top priority, and I'm glad we were able to finalize everything earlier than anticipated. This kind of feedback motivates me...
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Justin was very informative and prompt with responses via email and by phone. He kept us aware of changes daily as it got closer to locking in a rate.
Reply from Justin Freeman
October 15th, 2024 04:51 PM
I'm thrilled to hear that you had a positive experience, Jarome. I always strive to be as informative and prompt as possible for all of my clients. Keeping you updated, especially when it comes to changes in rates, is a top priority for me....
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Justin was very transparent and took his time explaining our concerns. He answered our phone calls or would return them promptly when we would leave him a message. Overall he was a pleasure to work with.
Reply from Justin Freeman
October 15th, 2024 04:51 PM
It's great to hear that you found the mortgage purchasing process transparent and easy to understand, Joseph. I'm glad I was able to address your concerns and provide prompt responses to your calls. Your feedback is greatly appreciated and...
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Justin great replying to text and phone calls. E-mail response takes longer then I would of expected
Reply from Justin Freeman
October 15th, 2024 04:51 PM
Thank you for taking the time to share your experience, Stephen. I'm thrilled to hear that I was able to assist promptly through text and phone calls. I sincerely apologize if my email responses did not meet your expectations. Your feedback...
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The entire process went well. Justin and his team did a great job. Jennifer, my processor was very responsive throughout the entire process, professional, encouraging, and available to answer any questions I had being it was my first time buying...
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Reply from Justin Freeman
October 15th, 2024 04:51 PM
I appreciate your feedback, Marian. I'm glad to know my team and I were able to assist you effectively during your first home buying process. It's great that Jennifer was able to provide you with the support you needed. We strive for perfection,...
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Great communication. Notified of ways to reduce my rate.
Reply from Justin Freeman
October 15th, 2024 04:51 PM
I sincerely appreciate your positive feedback, Jacquelyn. It was a pleasure assisting with your home purchase. I'm glad to know that my communication and advice on rate reduction was beneficial. I strive to provide the best service possible...
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The qualification process was easy and the customer service provided was A1.
Reply from Justin Freeman
October 15th, 2024 04:51 PM
I'm so glad to hear that you found the qualification process easy, Vonda. Here at Silverton Mortgage, we strive to provide top-notch customer service, and I'm pleased to know you felt we delivered. Your feedback is highly appreciated and it...
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Awesome experience !!!
Reply from Justin Freeman
October 15th, 2024 04:51 PM
I'm thrilled to hear that you had an awesome experience, Shauna! At Silverton Mortgage, we always strive to provide our clients with the best service possible. Your 5-star review means a lot to me and motivates me to continue improving. Thanks...
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Justin and Jennifer (the Processor) we’re fantastic. I felt they were truly on my side and had my best interest in heart. I really needed to close on the house as soon as possible and the made it happen in 3 weeks (from contract to closing)....
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Reply from Justin Freeman
October 15th, 2024 04:51 PM
David, we are thrilled to know that you had such a fantastic experience with us at Silverton Mortgage. Jennifer and I were excited to have the opportunity to work with you and your satisfaction was our highest priority throughout the process....
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I gave the overall experience an "OK" but its NOT based on Justin's performance. Justin was great-- I just felt that the underwriters/senior management took too long to review and notified the Processor of additional documents that were needed...
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Reply from Justin Freeman
October 15th, 2024 04:51 PM
I appreciate you taking the time to share your experience, Lisa. I understand the stress that comes with last-minute requests and I apologize for the inconvenience you faced. I'm glad to hear that despite these challenges, the process worked...
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About
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
FHA Loans
VA Loans
Conventional Loans
USDA Loans
Time Zone
Eastern Standard Time (EST)
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.