AnnieMac Home Mortgage, Plano, TX

Plano, TX

4.77

(2,673)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 447-4842

Plano, TX

https://plano.annie-mac.com

Point of Contact:

Chadwick Pennywell

Sales Manager

CPennywell@Annie-Mac.com

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.77

(2,673)

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5 Star

88%

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Experience.com

4.75

(2.2K)

Zillow

4.79

(104)

Google

4.89

(316)

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Throughout the process there were many communication issues. Fortunately, the team was mostly eager to address issues, but the approach to solving issues was often done poorly, or with assumptions being made, and without proper attention to...

Reply from Tony Caraccio - AnnieMac Home Mortg...

March 26th, 2026 09:05 PM

Sorry to hear this Ben, but which mistakes are you referring to? I closed your loan a week and a half ahead of schedule (closing date was 11/04/24 & we closed on 10/25/24 with the exact terms and figures you originally requested). As far as...

Y’all stayed in communication with everyone involved.

Reply from Gregory Hart - AnnieMac Home Mortga...

March 31st, 2025 12:40 PM

I'm glad to hear that our communication met your expectations, Calvin. It was a pleasure assisting you throughout the process. If you have any further questions or need assistance in the future, please feel free to reach out.

Very knowledgeable in all aspects of refinancing your home

Reply from Levis Reyes- AnnieMac Home Mortgage

November 6th, 2024 07:27 PM

I greatly appreciate your positive feedback, H. I'm thrilled to hear that you found my expertise in home refinancing beneficial. At AnnieMac Home Mortgage, we always strive to provide the best service and guidance to our clients. Your 5-star...

The upmost professional communication from everyone during my refinance process was so appreciated. Andy knew how to be direct to the point with me, and that is exactly why I decided to finally refinance. He sent me numbers, and he stuck to...

Reply from Andy Young

November 5th, 2024 10:57 AM

Hi Crystal, thank you for your kind words and the excellent rating! I'm thrilled to hear you appreciated the direct and professional communication during your refinance process. My goal is to always provide clear and honest information to help...

The ease of everything

Reply from Andy Young

November 4th, 2024 02:17 PM

I'm really glad to hear that you found the process easy, Tucker! It's always my goal to make transactions as smooth and straightforward as possible for my clients. Thanks for taking the time to leave a review and for the 5-star rating! If you...

Julian with Assure loans was excellent in getting my loan processed quickly in record time. He was knowledgeable and always available. I will definitely recommend them and also use them for any other loans that I might need in the future. Thank...

Reply from Owner

October 25th, 2024 10:29 AM

Thank you Mr. Evans for the kind feedback. We are very appreciative of the opportunity to assist you. Looking forward to working with you again

Eric was very professional and open to all my questions and satisfactory answers, very pleasant.

Reply from Eric Arnold

November 3rd, 2024 12:58 PM

Thank you so much for the positive review, Sharon! I'm thrilled to hear that you appreciated my professionalism and open communication. At AnnieMac Home Mortgage, we strive to ensure all our customers' questions are fully answered with transparency....

I want to thank Mr. Pennywell and his team! Every email or question I had they responded swiftly and on time. I appreciate everything that was done to help my family!

Reply from Chad Pennywell

November 2nd, 2024 04:30 PM

It's fantastic to hear that you had such a positive experience, Stevie! My team and I at AnnieMac Home Mortgage always strive to provide swift and timely responses to all inquiries. We're glad we could assist you and your family. Your satisfaction...

If things go as planned, I will be buying another home next year. I will be sure to utilize Matt Ogden at Annie Mac for sure.

Reply from Matt Ogden

November 1st, 2024 06:08 PM

I appreciate your kind words, Philip. It's great to hear that you're planning on purchasing another home next year. Looking forward to continuing our partnership and providing you with the same quality service you've come to expect from me...

The simplicity. Thank you for helping another Veteran. Will be sending referrals.

Reply from Andy Young

October 31st, 2024 12:42 PM

I'm thrilled to hear that you had a positive experience, Michael! As a representative of AnnieMac Home Mortgage, it's always a great honor to assist a fellow Veteran. I'm glad the process was simple and straightforward for you. Your referrals...

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About

AnnieMac Home Mortgage, a d/b/a of American Neighborhood Mortgage Acceptance Company, LLC, is a nationwide mortgage loan provider dedicated to the principle of providing MORE products, services support and value to clients, partners and the community. Headquartered in Mount Laurel, NJ with branches throughout the United States, we’ve emerged as one of the fastest-growing home lenders in the industry.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

VA Loans

Jumbo

Non-QM

Cash Offers

Renovation 203k

View All

Year Started

2018

Time Zone

Central Standard Time (CST)

Disclaimer

©2026 American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage). Corporate NMLS# 338923 (http://www.nmlsconsumeraccess.org/). AnnieMac Home Mortgage is an Equal Housing Opportunity. For a complete list of our licensed states visit: https://annie-mac.com/licensing. American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage) is not affiliated with the U.S. Department of Veteran’s Affairs, the U.S. Department of Housing and Urban Development, the U.S. Department of Agriculture, or any other Federal Government Agency.