

Columbia1, MD
Columbia, MD

We are committed to your financial wellbeing through our knowledgeable team of familiar faces, valuable products and services, strong ties to our community, and innovative technology that connects you to your money where you work and live.
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From the minute I spoke to Michele, I knew we would work well together. She is very knowledgeable, she keeps me in the loop and at no time did I feel lost. As a first time home buyer I was nervous but Michele made the process so seamless. I...
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Michele is the real deal. I began working with Michele based on a recommendation from my realtor and I have NO complaints. Her level of communcation is top notch. She explained every detail to me and answered all my questions. I have a type...
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Thank you Michele Stringer, you helped me every step of the way and got me and my family into our new home. Words can't express how grateful we are. You made the process easy and I am truly grateful for your efforts.
Thorough and professional. Followed up on everything. Very personable and when I called him on his cell, he always responded. I would use him again. Made the entire process very fluid.
Questions are not being answered in a timely manner. Sometimes phone calls are not being returned. It gets frustrating at times. Overall a decent job was done.
Reply from Shawn Carson
September 29th, 2023 09:53 AM
I am very sorry that you felt your expectations were not met during this process. It will be my personal mission to make sure every member of my team responds to calls in a timely fashion. Thank you for your review
Brent was referred to me by my settlement company. His rates were competitive at the company he worked for. I ultimately chose him to originate my loan because he was extremely thorough, communicated professionally, and offered me multiple...
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Brent was fantastic to work with during this entire process. As a first time home buyer, it was certainly intimidating getting started into the home purchasing process. However, having Brent involved made the process so much easier and even...
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Brent is awesome. Very attentive and willing to take the time needed to help. Wasn't his fault that i didn't make enough money to refi, but he did all he could to see if we could figure it out.
As a first time homebuyer, I was not familiar with the home buying or mortgage process. In fact, I was told to be careful when selecting mortgage brokers because many were dishonest, greedy and unprofessional. Naturally, I was quite nervous...
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Reply from Citibank, NA
September 29th, 2023 09:53 AM
Glad to hear it zuser************50924! Citibank strives to provide this type of remarkable experience and we are very happy to read your comments. We value having you as a customer. Thanks, Maryrose M
This lender is HORRIBLE and we lost the house because of him.We went with him under the assumption that we were eligible for a teacher grant. He never once said that I could not meet the income requirements. We lost the house because we couldn't...
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About
We are committed to your financial wellbeing through our knowledgeable team of familiar faces, valuable products and services, strong ties to our community, and innovative technology that connects you to your money where you work and live.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional home loans
FHA home loans
VA home loans
USDA home loans
Portfolio products
Various Down-Payment Assistance Programs and Grant Programs
Time Zone
Pacific Standard Time (PST)
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