Dart Bank Ann Arbor Loan Center, MI
Ann Arbor, MI
At Dart Bank, it is not just about providing financial services. We strive to serve our community, and build relationships that influence our communities. We pride ourselves with being authentic, with a longstanding history of caring about ... Show More
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Grant Shepherd was amazing to work with. He was readily available to answer questions and he helped make buying our first home a simple process.
Reply from Matthew Sitterlet
December 1st, 2025 05:31 PM
I'm pleased to know that Grant provided you with such effective assistance, Soren. Ensuring a smooth and straightforward home-buying process is important, especially for first-time buyers. If any questions come up in the future or if there's...
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Great communication and smooth. Always knew where we stood.
Reply from Nick Wilson
November 24th, 2025 05:07 PM
I'm glad you found the communication clear and the process smooth, John. It's important to me that you always felt informed during your experience. If there's anything further I can help with, please reach out. Thank you for your feedback!
They worked with our previous lender to get everything done in time for closing.
Reply from Matthew Sitterlet
November 27th, 2025 04:57 PM
It's good to know that the collaboration with your previous lender went smoothly, Laurence. Ensuring everything is completed on time for closing is always a priority. If there’s anything further you need, don’t hesitate to reach out.
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On top of everything, start to finish. Thank you Beth!!
Mat and Grant made the process very easy
Reply from Matthew Sitterlet
November 19th, 2025 08:32 PM
I'm glad to hear that the process went smoothly for you, Martin. If there's anything else you need or any questions arise in the future, feel free to reach out.
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Did exactly what he said he would and got the job done.
Reply from Nick Wilson
November 11th, 2025 07:32 PM
Thank you for taking the time to share your experience, Lori. I'm glad to hear that everything went as promised and that the job was completed to your satisfaction. If there's anything else I can assist you with in the future, feel free to...
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Communication
All around great customer service. Responding to questions quickly. Even on weekends the Dart Team was supporting document reviews and made themselves available to answer questions. Interactions via phone, email or online tools were easy and...
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Reply from Matthew Sitterlet
November 17th, 2025 09:11 PM
It's great to hear that you found the customer service to be effective, Thorsten. Responding quickly and supporting document reviews, even on weekends, is something I strive for. I'm glad the interactions were smooth and efficient across different...
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Beth Ping was knowlegeable and kept on top of everything related to our purchase, even things that were not directly related to the mortgage. She helped with many other parts of the transaction.
Reply from Beth Ping
November 14th, 2025 02:08 PM
It's great to hear that I could assist you not only with the mortgage but also with other aspects of your purchase, Susan. Ensuring that everything runs smoothly throughout the transaction is important to me. Thank you for your kind words,...
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My experience was great!
Reply from Matthew Sitterlet
November 14th, 2025 02:24 PM
I'm pleased to hear that you had a great experience, Timothy. If there's ever anything more I can do for you, just let me know.
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About
At Dart Bank, it is not just about providing financial services. We strive to serve our community, and build relationships that influence our communities. We pride ourselves with being authentic, with a longstanding history of caring about what matters most. At Dart Bank, we’re not just in the banking business; we are in the people business. Getting to know our customers is truly a privilege and serving them is an honor.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1925
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Lender | NMLS# 406388