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9:00 AM to 5:00 PM
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AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.
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5.0
for
Kisha Vaughn-Powell
SFTP
T
TRICIA R
BROWNSVILLE, PA
Posted on August 30th, 2023 04:55 PM
I have nothing but positive regard for Keisha and Amerisave. We were in a very difficult financial situation. Keisha was kind, understanding and empathetic. Thank you.
Reply from Kisha Vaughn-Powell
September 27th, 2023 03:14 AM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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4.0
for
Kisha Vaughn-Powell
SFTP
C
CRYSTAL G
VENTURA, CA
Posted on August 22nd, 2023 07:36 PM
Kisha was very helpful each time I talked with her, going above to help. However, towards the end of the process when I had additional questions, she never returned calls,texts, or emails. Overall great, until she ghosted me
Reply from Kisha Vaughn-Powell
September 27th, 2023 03:14 AM
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
4.5
for
Kisha Vaughn-Powell
SFTP
D
DEMETRIUS F
PLANT CITY, FL
Posted on July 7th, 2023 12:42 AM
Kisha was very knowledgeable and answered all of my questions. She helped me to get all the paperwork that I needed and she was informative. She is friendly and pleasant to talk to.
Reply from Kisha Vaughn-Powell
September 27th, 2023 03:14 AM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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1.16
for
Kisha Vaughn-Powell
SFTP
J
JAMAR H
BROKEN ARROW, OK
Posted on June 16th, 2023 02:30 PM
Kisha was a nice person the two times I spoke with her but other than that I never heard from her. Our first conversation was after my information was received from lending tree. The second call was to let her know I wanted to move forward...
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Reply from Kisha Vaughn-Powell
September 27th, 2023 03:14 AM
Thank you for taking the time to share your feedback regarding your mortgage experience with us. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by...
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3.66
for
Kisha Vaughn-Powell
SFTP
C
CHARLES S
KETCHIKAN, AK
Posted on June 9th, 2023 06:19 AM
Kisha was great when we were able to get ahold of her. I think the time difference added to that difficulty, so I do not think it was bad. But there were some stretches where getting ahold of her was hard. Overall, I am very pleased with Kisha’s...
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Reply from Kisha Vaughn-Powell
September 27th, 2023 03:14 AM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
read more
5.0
for
Kisha Vaughn-Powell
SFTP
G
GRETCHEN M
KODIAK, AK
Posted on May 22nd, 2023 03:08 PM
Kisha was super awesome. Underwriting team was not so great. Underwriting team on the other hand…Made the whole experience a nightmare. They seem to not have communicated very well. I thought it was the worst experience. Underwriting team was...
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5.0
for
Kisha Vaughn-Powell
SFTP
R
ROY Y
PORUM, OK
Posted on May 9th, 2023 01:06 PM
Kisha did great but all of the other processes was very unorganized. Our loan was mixed up additional points were added at the last moment the day of closing which was not there previously.
5.0
for
Kisha Vaughn-Powell
SFTP
W
WILLIAM M
CANTONMENT, FL
Posted on May 5th, 2023 03:45 AM
Kisha made everything very easy and pleasant. She was very knowledgeable and always answer every question and return any calls or emails
Reply from Amerisave Mortgage
September 27th, 2023 03:14 AM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
read more
4.66
for
Kisha Vaughn-Powell
SFTP
J
JENNIFER R
GREENSBURG, PA
Posted on April 21st, 2023 11:52 PM
Excellent communication with Kisha! Very informative and helpful throughout the process.
5.0
for
Cherie Dorsey
SFTP
K
KENNETH A
LEHIGH ACRES, FL
Posted on April 14th, 2023 05:31 PM
Cherie Dorsey Went over and beyond to help me get my loan. Because I travel for work I was able to send her the required documents and she was able to upload them for me thanks Cherie Dorsey you are the best
Reply from Amerisave Mortgage
September 27th, 2023 03:14 AM
We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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