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Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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T
Tiffany M
New Fairview, TX
Posted on March 1st, 2024 01:07 PM
Chase was extremely responsive and prompt when we had questions or needed anything.
J
Jennifer F
Brock, TX
Posted on March 1st, 2024 02:14 AM
Chase and his team were wonderful to work with from start to finish. Chase was extremely thorough and did a great job of explaining all of our options and answering our questions. His knowledge and strategic planning made us feel comfortable...
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4.83
SFTP
M
Maysen H
Godley, TX
Posted on February 19th, 2024 02:18 PM
Chase was great and very easy to work with. He responded quickly to my questions even after hours. I’d recommend Chase!
K
Keith D
Springtown, TX
Posted on February 16th, 2024 08:11 PM
Chase Ozee was a pleasure to work with throughout my loan process; he was cordial, courteous, and professional from beginning to end. He kept me well informed and made everything as seamless as possible. I’ve never had a mortgage application...
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F
Frank H
Brock, TX
Posted on February 13th, 2024 02:00 PM
Friendly, prompt, and professional service.
R
Rena H
Brock, TX
Posted on February 10th, 2024 01:13 PM
See previous comments
H
Hershel P
Godley, TX
Posted on February 9th, 2024 02:43 PM
Becky and Dolly were very patient and helped us every step of the way, couldn’t ask for anything more!
K
Kristina K
Poolville, TX
Posted on February 5th, 2024 11:13 PM
I can't begin to express how wonderful Shannon Brown was. Working with our Realtor, Mindy Holloway, they were able to get us in our home. Shannon was always pleasant, attentive and professional. Her experience and knowledge is top notch, I...
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D
Diana P
Arlington, TX
Posted on February 5th, 2024 06:18 PM
I knew I could call any of the team members and get friendly and expert answers or advice. They all made it so easy to communicate questions and problems and I felt comfortable talking to everyone! I consider Becky and Lori as friends and knew...
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K
Kendra P
Weatherford, TX
Posted on February 3rd, 2024 07:52 PM
We felt confident with the information and explanations Shannon constantly provided. She throughly answers all of our questions and was always super quick to respond.
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