logo
Addresses
Disclaimer
ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org) 308 Market Street, SE | Roanoke, VA 24011
  • Rating
  • About
  • Contact
Write a Review
W
William T C
Aberdeen, NC
Posted on February 28th, 2024 08:41 PM
Russell and his team were extremely professional and knowledgeable. They made sure we closed on time and efficiently. I would recommend them highly to anyone in the area who needs a mortgage.
Reply from RUSSELL SMITH
February 28th, 2024 09:00 PM
We are delighted to hear such positive feedback, William! My team and I, here at The Dream Team at Alcova Mortgage, strive to provide the most professional and efficient service possible. Your recommendation means a lot to us. It was a pleasure...
read more
W
W C
Posted on February 28th, 2024 03:27 PM
Incredibly professional and knowledgeable. Russell and his team did everything we needed to make our closing happen on time and efficiently.
Reply from RUSSELL SMITH
February 29th, 2024 07:06 PM
I deeply appreciate your positive feedback and the 5-star rating, My team and I are always committed to providing top-notch service and making the closing process as seamless and efficient as possible. It was a pleasure to assist you, and I'm...
read more
H
Harold P
Posted on February 28th, 2024 01:54 PM
RUSSELL SMITH has received a review with 5 star rating from Harold P
H
Harold R P
Fayetteville, NC
Posted on February 28th, 2024 01:51 PM
Courteous understanding my needs and professional
Reply from RUSSELL SMITH
February 28th, 2024 09:01 PM
Thank you for your kind review, Harold. We are pleased to know that you're satisfied with our service. It's always our goal to understand and meet the needs of our clients in the most professional way possible. Your feedback means a lot to...
read more
S
Sam P
Posted on February 26th, 2024 02:21 PM
Mr. Smith is SME and willing to help you no matter what your choose. Thank you for your expertise.
Reply from RUSSELL SMITH
February 28th, 2024 12:23 PM
I am immensely grateful for your kind words and the sterling review, Sam. Your satisfaction is my utmost priority and I am thrilled to know I was able to provide you with the necessary expertise. Here at The Dream Team with Alcova Mortgage,...
read more
R
Richard C Z
Wilmington, NC
Posted on February 20th, 2024 04:52 PM
Russell was quick to respond to any of our questions, and made us feel like our business mattered to him.
Reply from RUSSELL SMITH
February 20th, 2024 05:39 PM
I appreciate your kind words, Richard. We are delighted to hear that you felt valued and that we were able to respond swiftly to your inquiries. Ensuring our clients feel their business matters is paramount to us. Thank you for your 5-star...
read more
L
Lyda Y E
Charlotte, NC
Posted on February 20th, 2024 04:36 PM
Russell and the Alcova team were exceptional in handling the financing for the mortgage on our new home. They never turned us away, but patiently waited for us to relocate and find the perfect place that we could call home.Russell was very...
read more
Reply from RUSSELL SMITH
February 20th, 2024 05:37 PM
Lyda, we are truly grateful for your kind words. We're thrilled to hear that you felt our dedication and commitment to making your goals a reality. Here at The Dream Team at Alcova Mortgage, we believe that every client deserves our utmost...
read more
W
Woolee L
Fayetteville, NC
Posted on February 17th, 2024 02:21 PM
THANKS^^ We got a new home!
Reply from RUSSELL SMITH
February 18th, 2024 12:59 PM
We are thrilled about your new home, Woolee! Your feedback means the world to me. It's always a pleasure to know that I've assisted in making your goal of homeownership a reality. I'm grateful for your perfect rating, and I look forward to...
read more
P
Phillip N E
Charlotte, NC
Posted on February 15th, 2024 02:14 PM
Russell and the Alcova team were knowledgeable, professional, and very responsive. They have been patiently working with us for over a year until all of our issues were resolved, so it felt as though they had a personal interest in us and our...
read more
Reply from RUSSELL SMITH
February 19th, 2024 07:32 PM
We are truly grateful for your kind words, Phillip. It's always rewarding to hear that a client had a positive experience with our team. Here at The Dream Team at Alcova Mortgage, we do our best to ensure that every client feels valued and...
read more
B
Brandon J A
Hope Mills, NC
Posted on February 5th, 2024 06:14 PM
I appreciated Russell being straightforward and honest about everything. I didn’t feel like I was ever given a sales pitch or like he was trying to push me to utilize his business and services. Just a straight forward, honest person who genuinely...
read more
Reply from RUSSELL SMITH
February 6th, 2024 08:56 PM
We are thrilled to hear your positive feedback, Brandon. It's always our aim to be upfront and honest with our clients, and we are glad to know that you appreciated this approach. We believe in putting the clients' needs first, rather than...
read more
© 2015 - 2024 Experience.com created by BuyersRoad, Inc.
All rights reserved.