Alexis, I'm grateful for your kind words. It's important to me that you felt informed and understood every document throughout the process. Thank you for trusting me with your mortgage needs at ALCOVA Mortgage.

Very informative and helpful to the whole process

Reply from Olan Carder, NMLS ID#97565

April 30th, 2026 06:03 PM

Thanks Scott!! I think you found a great place there!

I had an excellent experience with Rob receiving guidance on preparing to purchase a home. The advice was clear, detailed, and tailored to my situation, which made the entire process feel much more manageable. Everything from understanding...

Olan was excellent. I will be recommending him to anyone that is looking for a new home . He explained everything through and through and would help during anytime of the day.

Reply from Olan Carder

April 21st, 2026 01:09 PM

Stetson, I appreciate your kind words. I'm pleased to hear that I could assist you effectively and provide support whenever needed. Thank you for considering recommending me to others looking for a new home. If there's anything else I can do...

Great communication

Reply from Rob Love

April 20th, 2026 07:02 PM

Jessie, I appreciate your kind words about the communication. Ensuring clear and effective communication is a priority for me, and I'm glad it stood out to you. Thank you for choosing to work with me at ALCOVA Mortgage.

Austin was great to work with. He was very professional and extremely knowlegable. He was in constant contact with me and able to answer several of the questions I had during the entire proces. I haven’t had a lot of experience in docusigning....

Reply from Austin Combs

April 13th, 2026 07:17 PM

I'm grateful for your kind words, William. It's good to know that my guidance with the docusigning process and support during the closing days made a positive impact. Keeping in constant contact and answering your questions is something I prioritize...

Constant Communication advising of process

Reply from Olan Carder, NMLS ID#97565

April 6th, 2026 06:07 PM

Lorna, thank you again for allowing my team to serve you. You were an absolute pleasure to work with and we wish you all the best with your beautiful new home!

Fast, well informed, and thoughtful responses to concerns and questions .

Reply from Olan Carder, NMLS ID#97565

March 31st, 2026 03:12 PM

Thank you for the kind words. We enjoyed working with you guys and look forward to serving you again in the future! I know this property was a dream come true for you, and I was honored to be a part of making that dream a reality!!

Andy was fanastic! He helped every step of the way! Will recommend him to family and friends!

Reply from Andy McManus

March 23rd, 2026 04:28 PM

Thank you, Danielle! It was a pleasure to assist you and Mario. Hope you enjoy the new home!!!

Just everything when smooth

Reply from Olan Carder

March 10th, 2026 02:34 PM

Rafael, I'm glad to hear that everything went smoothly. It's always my goal to make the process as seamless as possible. If you have any questions or need further assistance in the future, don't hesitate to contact me.

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

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Disclaimer

ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org) 308 Market Street, SE | Roanoke, VA 24011

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