The Dream Team at ALCOVA Mortgage | Greenville — 4.97★ Mortgage Loan Officer in Greenville, NC

We had such an amazing experience with Jae! She went the extra mile for us and we had plenty of road blocks along the way and she didn’t let that stop her she just found another way around the situation and she was so happy and pleasant throughout...

Reply from Owner

March 24th, 2026 04:33 PM

Having the chance to work with you was uplifting, Caitlin. Your kind words and recommendation truly mean a lot. If there’s ever anything else I can assist with in the future, please don’t hesitate to reach out!

Jae was so amazing! She helped us with everything and answered all of our questions! She went the extra mile even in our challenging case but she didn't let that stop her! If I ever buy another house I will most definitely get in touch with...

Reply from Jae Goess

October 6th, 2025 05:03 PM

Caitlin, thank you for sharing your experience. I'm truly glad to have been able to assist you through this journey! It's always my goal to support my clients as best as I can, and it's rewarding to hear that you felt supported throughout....

Jae was exceptional!! I would Highly recommend her and Alcova. Jae went above and beyond to help us through the entire process. I was able to keep up with the application process through the portal. The portal was very easy to use.

Reply from Jae Goess

October 6th, 2025 01:21 PM

Congratulations again Jennifer and welcome to Greenville! ;] It's wonderful to hear that the portal helped make the application process easier for you. Thank you for your kind words and recommendation. I'm glad I could support you every step...

First of all, we were so excited to meet Jae face to face at our closing. She did not have to do that, but took time from her busy schedule to be there. Jae was a fantastic person to work with. Even though we had not met in person, she communicated...

Reply from Jae Goess

October 6th, 2025 01:23 PM

Congratulations again on your new home!! I'm so glad we could finally meet in person and I'm pleased to hear the communication throughout the process was clear and effective. It's always my aim to make sure my clients feel informed and comfortable...

Scott was very helpful and answered any questions I had. This was my first time buying a home and he made it as easy and stress free as possible

Reply from Scott Baldwin

October 6th, 2025 08:06 PM

I'm grateful to know that you felt supported during your first home-buying experience, Chandler. It's important to me to ensure the process is as easy and stress-free as possible for my clients. If you have any more questions or need assistance...

Jae was very communicative, patient, and knowledgeable about a variety of lending options and programs. Ultimately, we went with a USDA mortgage that she made feel like a breeze. I was not expecting such an easy process as she worked closely...

Reply from Jae Goess

October 3rd, 2025 08:55 PM

Thank you for your kind words Kassie and it was wonderful to finally meet you in person! ;]. I'm glad that I could assist you and help make the process feel easy. Working closely with Laura to ensure a smooth experience, especially with your...

I really enjoyed working with Jae and team, they made the whole process fast and smooth. Jae answered questions promptly and offered great advice.

Reply from Owner

March 24th, 2026 04:33 PM

I'm glad to hear you had such a positive experience, Paelios. Ensuring the process is both fast and smooth is something I strive for, and I'm pleased that my advice and prompt responses were helpful. Should you have any more questions or need...

I really enjoyed working with Jae and team, they made the whole process fast and smooth. Jae answered questions promptly and offered great advice.

Reply from Jae Goess

October 3rd, 2025 08:59 PM

I'm really glad to hear that you had a positive experience Jordon! It was a pleasure working with you and meeting you both on closing day! If there's anything else you need in the future, please feel free to contact me!

The biggest issue was that our closing costs shot up at the last minute because there was a misunderstanding about closing on our other property . We told Scott at the onset that we were not closing on the sell of our property before buying...

Reply from Scott Baldwin

October 3rd, 2025 12:58 PM

Thanks Herminio for your feedback and I am so happy for you and Tim buying your beautiful home. I did want to respond to your concern as it is very important to me that my clients have the best experience possible.So definitely the only issue...

Eddie was extremely helpful throughout the entire process. He answered all of my questions and concerns thoroughly and was always prompt in returning my calls. He made the whole experience smooth and stress-free. Thank you 🙏🏽

Reply from Eddie Vera

October 1st, 2025 09:23 PM

Awww my favorite New Yorker, thank you for your kind review

The Dream Team at ALCOVA Mortgage | Greenvill..., NC

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