TaylorMade Home Loans of ALCOVA Mortgage, Charlotte, NC
Showing You The Way Home
Charlotte, NC
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Purchasing a home can be a challenging and overwhelming task. Austin made it as simple as possible and kept us updated and well informed throughout the process.
Reply from Austin Combs
February 16th, 2026 09:30 PM
I'm pleased to hear that I could help simplify the home-buying process for you, James. Keeping you updated and informed is important to me, so I'm glad it made a difference. If there’s anything more you need or questions arise in the future,...
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Andy's the best.
Reply from Andy McManus
February 11th, 2026 09:01 PM
Thomas, your feedback is truly appreciated. It means a lot to know that my efforts are making a difference. If there's anything more I can do for you or if you have any questions, please don't hesitate to reach out.
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Austin kept us informed and was very responsive throughout our entire process. Great experience from beginning to end!
Reply from Austin Combs
February 9th, 2026 02:49 PM
Tiffany, it's great to know that you felt informed and found the experience smooth from start to finish. Keeping communication open and responsive is something I prioritize, so I'm glad this made a positive impact. If you need anything else,...
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Austin and Ashley are a pleasure to work with and very helpful.
Reply from Austin Combs
February 6th, 2026 06:35 PM
I appreciate your kind words, Ronda. I'm pleased to hear that both Ashley and I could provide the help you needed. Should you have any more questions or require assistance in the future, I'm always here to support you. Thank you for choosing...
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Everything was please sign, nothing was ready explained
Reply from Olan Carder, NMLS ID#97565
January 30th, 2026 09:05 PM
Thanks for the feedback Barbara! I will reach out personally to answer any questions you may have. I offer my sincerest apologies for any unanswered questions on my end.
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Rob Love
Everything from the start to close was excellent. Information was shared and explained to the fullest. It didn't just feel like another busine transaction. Every call was like talking to someone you've known for a while. As a first time buye,...
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Reply from Rob Love
February 2nd, 2026 02:09 PM
Patrice, I'm pleased to hear that your experience, from start to finish, met your expectations. It's important to me that everything is clearly shared and explained, and I'm glad it felt more personal than a typical business transaction. It's...
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Fast and easy communication!
Reply from Brittany Freeman
February 2nd, 2026 03:54 PM
Anna, I'm glad to hear that the communication felt fast and easy for you. Ensuring a smooth process is always my goal. Thank you for sharing your experience with ALCOVA Mortgage.
Painless experience. Felt very personalized.
Reply from Olan Carder, NMLS ID#97565
January 26th, 2026 03:42 PM
Thank you for the kind words, Tracy! You are a pleasure to work with throughout the process. You mentioned one of my primary goals: I want every client to feel like a person, not a number! I am so glad you felt that way.
Brittany was amazing . She was ALWAYS available. Quick to answer questions and respond. While the process itself is tedious she did all she could to help every step of the way.
Reply from Brittany Freeman
January 26th, 2026 05:29 PM
I'm grateful to hear about your positive experience, Alisa. Being available and responsive throughout the mortgage process is something I strive for, so I'm pleased it made a difference for you. I'm glad I could support you each step of the...
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They were honest and upfront about what was best while still listening and making sure that all of your concerns are heard and answered. They make you feel like a person not just another customer. It was a great experience and made my experience...
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Reply from Olan Carder
January 20th, 2026 06:11 PM
Daniel, your feedback is greatly appreciated. I aim to provide honest and attentive service, ensuring that your concerns are addressed and that you feel valued throughout the process. I'm glad this contributed to a smooth experience for you....
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance