Waterstone Mortgage - Albuquerque, NM

Albuquerque, NM

4.94

(5,183)

Mortgage

Mortgage Loan Officer

Contact Info

(505) 888-4663

Albuquerque, NM

https://www.waterstonemortgage.com/branches/albuquerque-nm-6733

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(5,183)

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5 Star

97%

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I started this process without any knowledge and Robert and his team took their time to explain everything in detail. They were always very nice and kind, and always got back to me immediately. I trusted them to get me the best deal possible...

Reply from Owner

January 8th, 2026 11:01 AM

Thank you for your review, Aidee! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.

Josie Herrera! Outstanding resilience and so helpful with my complicated buy! Her and the whole team did an amazing job and made my miracle happen. Forever grateful!

Reply from Owner

October 28th, 2021 06:26 AM

Thank you for taking the time to write this review, GeoMax! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Josie and her team.

Josie Herrera! Outstanding resilience and so helpful with my complicated buy! Her and the whole team did an amazing job and made my miracle happen. Forever grateful!

Vicki was my daughter’s loan mortgage officer and with no doubt Vicki went above AND beyond to make sure my daughter received the best programs and opportunities as a first time home buyer. If Vicki saw that my daughter could receive an even...

Reply from Owner

January 8th, 2026 12:07 PM

Thank you for sharing your wonderful experience with us, Carlynn! It sounds like Vicki was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Vicki has to her customers....

We work with Mr Juergen, he was someone a close friend directed us too for help with our home. We spent seven months trying to fix our deed and note. Nothing but run arounds with an old mortage company. He was able to take seven months of getting...

Reply from Owner

October 27th, 2021 02:28 AM

Thank you for this glowing review! We're ecstatic you had such a wonderful experience with Juergen. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.

I worked with Nancy to purchase my first home, I’m sure it required a lot of hand holding. Nancy was patient and happy to walk me though all of my silly questions/ideas she is wonderful. My agent was Alexandra Lanci though Darlene Strait at...

Reply from Owner

January 8th, 2026 11:02 AM

Thank you for this review, Ryan! I pride myself on providing my borrowers - whether it's their first home purchase or their 10th - with exceptional service and am happy to hear I met your expectations. I look forward to working with you again...

Patient, helpful, and fast service! They answered all my questions and helped me get the best rate I could find.

Reply from Owner

January 8th, 2026 11:08 AM

Thank you for your kind review, Sam! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.

We highly recommend Brynn Atencio for your mortgage needs. She did her research and found the best loan to fit our needs. Brynn was in touch with us almost daily to inform us of the status and what to expect next. She is very professional and...

Reply from Owner

January 8th, 2026 12:08 PM

Thank you for this review, Tara! A professional, informative loan originator is essential to have by your side, during the refinance process. We're glad Brynn was there every step of the way to walk you through the refinance process. Thanks...

Lee was very professional and up front from the very beginning with the process of purchasing our first new build home. Lee set the expectations from the beginning and made the process extremely smooth. A few days before closing, we had a small...

Reply from Owner

January 8th, 2026 12:06 PM

Thank you for taking the time to write this review, Da’ana! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Lee and her team.

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Mountain Standard Time (MST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions