Waterstone Mortgage - Albuquerque, NM

Albuquerque, NM

4.94

(5,194)

Mortgage

Mortgage Loan Officer

Contact Info

(505) 888-4663

Albuquerque, NM

https://www.waterstonemortgage.com/branches/albuquerque-nm-6733

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(5,194)

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5 Star

97%

4 Star

3 Star

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1 Star

The circumstances of the move, not Waterstone, were the problem. The whole process was a nightmare for us. We finally got a new home, but not in the way we were expecting and are still financially strapped.

Reply from Frances Estrada at Waterstone Mortg...

December 19th, 2025 07:15 PM

Thank you for sharing your experience, Tory. While we’re sorry the overall move was such a difficult process, we’re grateful you recognized that the challenges were outside of our control. We truly wish you the best as you settle into your...

Jeff and staff were very knowledgeable professionals which makes for an excellent transaction.

Reply from Jeff Gordon

December 26th, 2025 04:29 PM

I'm pleased to know that you found the team knowledgeable and experienced throughout the transaction. It’s great to know that everything went smoothly for you. If there's anything more I can assist you with, please feel free to reach out. Thank...

Jeff was very friendly and made things easier for us !

Reply from Owner

January 8th, 2026 12:05 PM

I'm glad to hear that Jeff was able to make your experience easier and pleasant. It's always a priority to ensure that things go smoothly for our guests. If there's anything else I can do for you, please feel free to reach out. Thank you for...

Jeff was very friendly and made things easy for us

Reply from Jeff Gordon

December 26th, 2025 04:18 PM

It's nice to hear that you found the process easy and enjoyed a friendly experience. If there's anything more I can help you with, please don't hesitate to reach out. Thank you for choosing Waterstone Mortgage.

Martin Padilla at Waterstone Mortgage NMLS #253287 has received a review with 5 star rating from Cara D

Reply from Owner

January 8th, 2026 11:10 AM

Thank you for the positive rating, Cara. If there's anything further I can assist you with, feel free to get in touch.

Communication, assistance and knowledge.

Reply from Marty Padilla

December 26th, 2025 03:56 PM

I'm glad to hear that you found the communication, assistance, and knowledge to be noteworthy, Cara. If there's anything more you need or any questions you have, please don't hesitate to reach out.

Thanks fothe buyer and I werble to close in time to make everyone happy.

Reply from Michael Bowen

December 26th, 2025 03:39 AM

I appreciate your feedback, William. I'm glad to hear that everything was completed in a timely manner to everyone's satisfaction. If there's anything else I can assist you with, please don't hesitate to reach out.

Good service thank ☺️

Reply from John Gabaldon

December 25th, 2025 09:17 PM

Thank you for the kind words, Maria. Your feedback on the service is much appreciated. If you have any more questions or need assistance in the future, please don't hesitate to contact me.

Our realtors Adriana and Clarissa were truly amazing, and we could not have asked for better people to help us through the process of buying our first home. From the very beginning, they were patient, knowledgeable, and always willing to take...

Reply from Owner

January 8th, 2026 11:27 AM

Leanna, your review is greatly appreciated. It’s rewarding to know that Adriana and I were able to make your first home-buying experience smooth and stress-free. Ensuring you felt informed and supported throughout the journey is always my priority,...

Our realtors were truly amazing, and we could not have asked for better people to help us through the process of buying our first home. From the very beginning, they were patient, knowledgeable, and always willing to take the time to explain...

Reply from Clarissa Hernandez

December 25th, 2025 07:25 PM

Samuel, I truly appreciate your heartfelt review. It's wonderful to hear that you felt supported and informed throughout your home-buying journey. My aim is always to ensure that the process feels clear and manageable, so I'm glad we achieved...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Mountain Standard Time (MST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions