Acrisure Mortgage, LLC, The Villages, FL
The Villages, FL
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Steve and his staff went above and beyond what they had to. They were totally amazing throughout the whole process! I would highly recommend them to anyone. Thank you!
Reply from Steve Koller at Acrisure Mortgage, ...
February 16th, 2026 07:36 PM
I'm grateful for your kind words, Galen. It's rewarding to know that my efforts, along with my team's, made a positive impact during your process. Your recommendation means a lot to me. If there's anything further I can help you with, please...
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Acrisure Mortgage, LLC
Acrisure Mortgage, LLC has received a review with 5 star rating from Lee F
Reply from Owner
February 16th, 2026 08:24 PM
We appreciate the positive rating, Lee. Thank you for your support!
James was amazing to work with. He was knowledgeable and responsive. He took the time to explain things in an easy to understand way. I highly recommend him!
Reply from James Balthazar at Acrisure Mortgag...
February 11th, 2026 06:30 PM
Lee, I appreciate your kind words and recommendation. I'm really glad to hear that my approach to explaining things clearly and being responsive was helpful for you. If you have any more questions or need assistance in the future, don't hesitate...
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Acrisure Mortgage, LLC
I would highly recommend James Balazar with Acrisure. He was extremely helpful guiding us through the financing process purchasing our second home in the Villages. James was always available and even responded to questions on the weekend. You...
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Reply from Owner
December 15th, 2025 05:52 PM
It's great to hear how helpful and accessible James was during your home-buying process. We appreciate your recommendation and will share your kind words with him. If you ever need further assistance, we're here to help.
James was extremely helpful to us during the financing process. He was always available to answer our questions and often responded on weekends. I would definitely recommend him to friends looking for financing. James made the process less...
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Reply from James Balthazar at Acrisure Mortgag...
December 15th, 2025 05:52 PM
I'm grateful for your kind feedback. It was a pleasure to assist you throughout the financing process. I'm happy to hear that my availability and support helped make things a bit easier for you. If you or any of your friends need anything in...
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it took multiple messages from me to get wiring instructions. Underwriting made our process cumbersome requesting documentation that was totally superfluous
Reply from James Balthazar at Acrisure Mortgag...
December 16th, 2025 03:43 PM
I appreciate your feedback regarding the wiring instructions and underwriting process. I'm sorry to hear about the challenges you faced. Ensuring a smoother experience is important, and your comments are valuable in helping improve this aspect...
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I felt supported, informed, and confident the whole way through, which made what could have been a stressful process surprisingly smooth and even enjoyable.
Reply from Steve Koller at Acrisure Mortgage, ...
December 16th, 2025 03:32 PM
Your feedback is greatly appreciated, Paige. I'm pleased to hear that you felt supported and informed throughout the process. It's important to me that your experience was smooth and enjoyable, even during times that can be stressful. Should...
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The communication and customer service was excellen!
Reply from Steve Koller at Acrisure Mortgage, ...
December 16th, 2025 03:28 PM
I appreciate your feedback, Heidi. It's great to hear that you found the communication and customer service to be excellent. If there's ever anything else you need or any way I can assist you further, please feel free to reach out.
He was very helpful in solving problems that arose during the process.
Reply from James Balthazar at Acrisure Mortgag...
December 1st, 2025 06:44 PM
I'm pleased to hear that I could assist you with any issues that came up. It's important to me that the process is as smooth as possible for everyone involved. Should you have any more questions or need assistance in the future, don't hesitate...
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Acrisure Mortgage, LLC
Acrisure Mortgage, LLC has received a review with 5 star rating from Joanne K
Reply from Owner
December 1st, 2025 04:29 PM
We appreciate the perfect rating, Joanne. Thank you for your support.
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About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
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Year Started
2022
Time Zone
Eastern Standard Time (EST)
Disclaimer
| Acrisure Mortgage, LLC NMLS#152859 189 South Orange Ave. Suite 970, Orlando, FL 32801  |