Acrisure Mortgage, LLC, The Villages, FL

The Villages, FL

4.89

(176)

Mortgage

Mortgage Loan Officer

Contact Info

(866) 766-8885

The Villages, FL

https://acrisuremortgage.com/

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM

Sat

closed

Sun

closed

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4.89

(176)

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Experience.com

4.92

(78)

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4.84

(67)

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Steve was terrific throughout the entire process. He was able to provide several mortgage options that I wasn't previously aware of. Everything was handled professionally and on time. Would highly recommend Steve and his team!

Reply from Steve Koller at Acrisure Mortgage, ...

August 4th, 2025 02:36 PM

Thank you for the kind words, Joseph. I'm glad to hear that you had a positive experience and that the options I provided were helpful. It's always my goal to ensure everything goes smoothly and professionally. Should you have any more questions...

James was very helpful and answered my questions at anytime... I did not think Ryan was very professional or helpful.. but James was great and I looked forward to another opportunity to work with ...

Reply from James Balthazar at Acrisure Mortgag...

August 4th, 2025 02:29 PM

Thank you, Diane, for your kind words. I'm glad I could help and answer your questions whenever you needed. While I'm sorry to hear about your experience with Ryan, I appreciate your feedback as it helps me understand how to better address...

Use some intelligence plus actually doing some work

Reply from James Balthazar at Acrisure Mortgag...

August 8th, 2025 08:05 PM

Thank you, Gary, for taking the time to share your thoughts. I hear what you're saying, and I appreciate any feedback that helps me improve. I am striving to ensure that clients' experience with Acrisure Mortgage meets expectations.

Acrisure Mortgage, LLC has received a review with 5 star rating from John W

Reply from Owner

July 30th, 2025 10:27 PM

Thank you, John, for your perfect score! We're glad to hear that you had a positive experience with us. If there's anything specific you appreciated or if there’s more we can do for you in the future, don't hesitate to let us know. We look...

The loan process was efficient and well executed by Steve and his team.

Reply from Steve Koller at Acrisure Mortgage, ...

July 30th, 2025 02:48 PM

Thank you for your feedback, John. I'm glad to hear that you found the loan process efficient and well-handled. It was my goal to make the experience as seamless as possible for you. If there's anything more I can do or if you have any questions...

Steve and his team worked with me for a year before I finally found a house I wanted to buy. He made my home shopping experience very comfortable and I felt I could rely on him and his team to look out for my best interest. Thank you very much...

Reply from Owner

July 28th, 2025 01:55 PM

Thank you, David, for sharing your positive experience with Steve and the team. We're thrilled to hear that your home shopping journey was comfortable and that you felt supported along the way. It's wonderful to know that Steve and his team...

was extremely helpful throughout the whole process. Even before I was ready to buy, I spoke with him last year. He was very helpful then and always through my buying process. I could not be happier with anyone else. Thank you, Steve and those...

Reply from Steve Koller at Acrisure Mortgage, ...

July 23rd, 2025 09:39 PM

Thank you, David. It's wonderful to hear that you found my help valuable throughout your home-buying journey. It was a pleasure assisting you from the very beginning, and I'm thrilled that everything came together smoothly for your loan. Your...

had to report them for theft. Do not recommend.

Reply from Owner

January 16th, 2025 07:28 PM

Dear S H,We take accusations like this very seriously. We have no record or evidence of any such incident, but we would be happy to discuss this matter further with you to understand your concerns. Please reach out to us directly at ***************************...

Very stressful experience. I did not know I was "possibly" approved until 3 days before closing. I say possibly because I never got a commitment, just a basic email saying I was approved. During the process, I would ask every couple of weeks,...

Reply from Owner

September 4th, 2024 05:19 PM

Dear Dave,Thank you for providing that information. I’m sorry to hear about your experience. After reviewing the snippet, it appears Team Koller did not have the opportunity to assist you with your mortgage. We will pass this message along...

Definitely very compassionate at what he does! Answers any questions you have and walks you through every little thing, especially as a first home buyer!

101–110 of 176

About

Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

FHA Loan

FHA Streamline

VA Loans

VA Cash Out Refinance Loans

VA IRRRL

USDA Loan

Conventional Loan

Jumbo Loan

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Year Started

2022

Time Zone

Eastern Standard Time (EST)

Disclaimer

Acrisure Mortgage, LLC NMLS#152859

189 South Orange Ave. Suite 970, Orlando, FL 32801

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