Acrisure Mortgage, LLC, Birmingham, AL
Birmingham, AL
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
The process was confusing due to the discrepancies between the app and what Keith's team would email and ask about. We submitted things in the app only to then be asked for them by email and vice versa. It also felt like Keith communicated...
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Reply from Keith Bice at Acrisure Mortgage, LL...
August 3rd, 2026 06:49 PM
Hi Hayley, I appreciate you taking the time to share your feedback. I'm sorry to hear about the confusion with the app and communication issues you faced during the process. It's important to me that everyone feels informed and understood.
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Acrisure Mortgage, LLC
Acrisure Mortgage, LLC has received a review with 5 star rating from Keisha S
Reply from Owner
July 8th, 2026 02:36 PM
We appreciate your positive rating, Keisha! Thank you for your support.
The Bice Team was very thorough, kept me informed through the entire process at each stage, and I was able to submit paperwork with no technical difficulties with their system which is a huge plus.
Reply from Keith Bice at Acrisure Mortgage, LL...
July 7th, 2026 03:36 PM
Keisha, I'm glad to hear that the process went smoothly for you and that you found our system easy to use. It's important to me that you felt informed at every stage. If there's anything more you need, feel free to reach out.
Graat service And help!
Reply from Sam Davis at Acrisure Mortgage, LLC
July 6th, 2026 10:46 PM
Thank you, Leah, for your kind words. I'm grateful that you found the service and assistance helpful. If there's anything else you need, please feel free to reach out.
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Acrisure Mortgage, LLC
Acrisure Mortgage, LLC has received a review with 5 star rating from David W
Reply from Owner
July 6th, 2026 05:32 PM
Thank you for the perfect rating, David! We appreciate your support and are glad to know you had a positive experience with us.
Keith was great to work with, as he was always professional, available when needed, willing to explain the process, and answer all questions that I had. Keith and his team were very timely and able to complete our loan process so that we could...
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Reply from Keith Bice at Acrisure Mortgage, LL...
July 6th, 2026 05:32 PM
I'm grateful for your kind words, David. I'm happy to hear that my team and I were able to provide timely and organized service, helping you close earlier than expected. It's great to know that the explanations and availability met your needs....
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Acrisure Mortgage, LLC
Great team! Everything done with professionalism and ease.
Reply from Owner
July 6th, 2026 05:39 PM
Thank you, Traci! We're grateful for your kind words and are pleased to hear that our team provided a professional and smooth experience. We look forward to continuing to work with you.
First time obtaining a mortgage. Keith and his team made it easy! Smooth process.
Reply from Keith Bice at Acrisure Mortgage, LL...
July 6th, 2026 05:50 PM
Thank you, Traci, for your kind words. I'm pleased to hear that your first mortgage experience went smoothly and that my team and I were able to make it an easy process for you. If you have any more questions or need further assistance in the...
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Machelle is amazing to work with. Not only are her ducks in a row, but she is kind and helpful. All the team members responded quickly. I have nothing but positive things to say about my experience .
Reply from Machelle Tyler at Acrisure Mortgage...
July 1st, 2026 09:17 PM
Thank you, Sarah, for sharing your positive experience. I'm glad to hear that you found both my approach and the team's responsiveness helpful. It's great to know everything went smoothly for you. If there's ever anything more I can do, please...
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Acrisure Mortgage, LLC
A GREAT mortgage company to work with.
Simple, straightforward, and will work with
you and keep you updated throughout the entire process. Mrs Tina Houston was an amazing loan officer.
Reply from Owner
July 1st, 2026 02:36 PM
Demond, we're grateful for your kind words about our mortgage company. It's wonderful to hear that Mrs. Tina Houston provided you with such a great experience. Thank you for sharing your positive feedback!
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About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
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Addresses and Serving Areas
Primary Serving Area
Year Started
2013
Time Zone
Central Standard Time (CST)
Disclaimer
| Acrisure Mortgage, LLC NMLS#152859 189 South Orange Ave. Suite 970, Orlando, FL 32801  |