ABILENE, TX
Abilene, TX
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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This was my first time buying a house so I had no idea what I was doing . Sarah was so patient with my 1,000 questions I was asking her and made sure to explain it in ways I understood. Even if that meant explaining the same thing 2 or 3 times....
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Reply from Sarah Kappel
July 2nd, 2026 10:03 PM
Tiffani, I'm so glad to hear that your first home-buying experience went smoothly. I appreciate your kind words and am thankful for the opportunity to guide you and your husband through the process, even with your challenging schedules. If...
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Janet was helpful with info ahead of actually applying for our loan, and her team was good at communicating through the process .
Corie made it happen!
Reply from Corie OConnor
June 25th, 2026 04:11 PM
Jason, I'm happy to hear that I could help make it happen for you. Your feedback means a lot to me. If there's anything else you need or want to discuss, please feel free to reach out.
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I received the support and advice I needed from Janet and her team. They patiently guided me though each step, providing explanations and options. This resulted in an overall satisfactory experience.
Corie is very knowledgeable. The process was smooth and easy as Corie and her staff stay in communication with you throughout the process. I appreciate them very much!
Reply from Corie OConnor
June 17th, 2026 04:26 PM
Sarah, I'm happy to hear that you found the process smooth and easy with my team and me. Maintaining clear communication is something we prioritize, and I'm grateful for your kind words. If you ever need further assistance, please feel free...
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I went in blind on buying a house, and Sarah's team made it simple and explained the process
Reply from Sarah Kappel
July 2nd, 2026 10:03 PM
Michael, I'm glad to hear that my team and I could help make the home-buying process simple for you. Your kind words are greatly appreciated, and it was a pleasure assisting you.
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Sarah and her team made it easy on us. Zero endless phone calls/emails/ paper work. Very efficient and always friendly/courteous ! Thanks again!
Reply from Sarah Kappel
July 2nd, 2026 10:04 PM
I'm happy to hear that you found the process efficient and friendly, Aaron. Thank you for your kind words about my team and me. If you need any further assistance, please don't hesitate to reach out.
Corie was very nice and helpful! She gave me great advice and took care of everything! I am so thankful!
Reply from Corie OConnor
June 15th, 2026 03:33 PM
Chelsea, I'm grateful for your kind words. I'm happy to hear that you found my advice helpful and that everything was taken care of to your satisfaction. If you need any more assistance in the future, please feel free to reach out.
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Helped troubleshoot issues.
Reply from Sarah Kappel
July 2nd, 2026 10:05 PM
Holly, I appreciate you mentioning my assistance with troubleshooting. I'm glad I could be of help, and if you have any more questions or need further support, please feel free to reach out.
There were numerous paperwork issues with the title company. Some of thisve been avoided if all the paperwork had been reviewed and provided at least three business days prior to closing as required by federal law.
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About
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in the 1980s and the Great Recession. Throughout it all, we’ve remained a place of stability and trust for our customers. While other banks have come and gone, First Financial has continued to grow through acquisitions, new branches and the expansion of our services.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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