ABILENE, TX
Abilene, TX
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
I liked that Sarah answered any and all questions I had. I was able to text her anytime I needed more information.
Reply from Sarah Kappel
May 26th, 2026 08:15 PM
Rosalie, I'm grateful for your kind words. I'm pleased to know that I could assist you with your questions and provide information whenever you needed it. If there's anything else I can help with, feel free to reach out.
for
Great communication, great advise , made everything run smooth.
Reply from Sarah Kappel
May 26th, 2026 08:16 PM
Hugo, I'm grateful for your kind words. It's appreciated to hear that the communication and advice made your experience smooth. If there's anything more I can assist you with, please feel free to reach out.
for
The communication from Sarah and her team was extraordinary. Being first-timers, we had so many questions and concerns but they assured us every step of the way.
Reply from Sarah Kappel
May 26th, 2026 08:16 PM
I'm so glad to hear that you felt supported throughout the process, Sara. It's great to know that my team and I could address all your questions and concerns effectively. Thank you for your kind words!
for
We had a fantastic experience with Janet. My wife and I were purchasing property in the US (and Texas) for the first time. Janet was responsive, helpful, and extremely kind with us. Thank you, Janet!
More communicatation earlier on, including the class/certification I had to do
Reply from Corie OConnor
September 16th, 2025 05:54 PM
Emily, your input is valuable, and I understand the importance of early communication, especially regarding classes and certifications. I will take this into consideration to improve future experiences. If there’s anything else you’d like to...
read more
for
Sarah and her team were very attentive and always answered any questions I had they were always understanding.
for
Sarah was very pleasant and there with me every step of the way
for
All the time I did business with Sarah Kappel , she gave me all informations needed and also she kindly advised me how to achieved my goal. I did get with success the loan looking for.
for
Sarah was a great help in the process!
for
Sara was was very helpful during the process and able to answer every question I had.
I would definitely recommend her!
221–230 of 2957
About
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in the 1980s and the Great Recession. Throughout it all, we’ve remained a place of stability and trust for our customers. While other banks have come and gone, First Financial has continued to grow through acquisitions, new branches and the expansion of our services.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
© 2024 - First Financial Bank, NA. All Rights Reserved