ABILENE, TX
Abilene, TX
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The process was made to be very easy and I could do most things online without having to come in person. I was kept informed and for any issue, they were right on top of it to get it taken care of in a professional and very courteous manner....
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Reply from Corie OConnor
January 28th, 2026 07:21 PM
Katherine, I'm pleased to hear that you found the process easy and convenient. It's important to me that you could manage most things online and feel informed throughout. I'm committed to resolving any issues promptly and courteously. If there's...
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Sarah and her team provided great communication and the expertise that was needed to help me get all the way through the loan process. I couldn't have asked for a better group to work with and would definitely recommend them to anybody looking...
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Reply from Sarah Kappel
February 18th, 2026 03:58 PM
I'm pleased to know that you found the communication and expertise valuable during your loan process, Rebecca. It's wonderful to hear that you felt supported by the team. Thank you for recommending us to others seeking a home loan—it truly...
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Sarah was timely, efficient, and very knowledgeable! We appreciate her!
Reply from Sarah Kappel
February 19th, 2026 10:39 PM
Felix, I appreciate your kind words. It's great to know that you found my service timely and efficient. If there's anything else you need, feel free to reach out. Thank you for trusting me at First Financial Bank!
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Sarah made buying my first home so easy. I was stressing through the holidays and she assured me everything was coming together. great team!
Reply from Sarah Kappel
February 19th, 2026 10:39 PM
Enrique, I'm really pleased to hear that I could help make your first home-buying experience as smooth as possible, especially during the busy holiday season. It's great to know that my efforts provided some reassurance. If you need anything...
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From start to finish the service provided was professional and expedient. I am very grateful to have worked with all of you.
Reply from Sarah Kappel
February 19th, 2026 10:40 PM
I'm really glad you had a positive experience with the service from start to finish, Cameron. It means a lot to know that the professional and efficient approach was helpful for you. If you ever need further assistance, feel free to reach out....
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Personal experience was amazing, like doing business with family!
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Truly a master at work. Stellar communication throughout the whole process, super knowledgeable on all aspects, provided different options to move forward when faced with roadblocks. An incredible person to work with.
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Long time FFIN customers. Second mortgage with Janet. Too easy to work with. No fuss no nonsense and that is what I like.
Excellent communication and very diligent walking me through the home buying process.
Reply from Corie OConnor
January 12th, 2026 03:15 PM
It's great to hear that the communication met your expectations and that the guidance through the home buying process was beneficial. My aim is to ensure that each step is as clear and straightforward as possible for you. If you have any further...
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Excellent customer service
Reply from Corie OConnor
January 12th, 2026 03:30 PM
Corey, thank you for acknowledging my customer service efforts. It’s important to me that you feel supported and valued throughout your experience. If there’s anything more you need or questions you have, I'm here to assist.
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About
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in the 1980s and the Great Recession. Throughout it all, we’ve remained a place of stability and trust for our customers. While other banks have come and gone, First Financial has continued to grow through acquisitions, new branches and the expansion of our services.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
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