ABILENE, TX
Abilene, TX
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Janet and Patti did a great job explaining the entire process to us. There were no surprises and they had great ways of explaining all questions we had. Which were a lot.
Great communication and very responsite
Reply from Corie OConnor
March 6th, 2026 04:42 PM
Zachary, I appreciate your kind words about the communication and responsiveness. It's important to me that you feel supported throughout the process. If there's anything else I can assist you with, just let me know.
The team was responsive and able to handle everything by phone, text, and email, which really helped me.
Reply from Corie OConnor
March 3rd, 2026 05:17 PM
David, thank you for sharing your experience. I'm pleased to know that the communication methods worked well for you, and that responsiveness made a positive impact. Should you need further assistance or have any questions, feel free to contact...
read more
for
is a great person and friend. She is also very pleasant to work with.
Great experience
Reply from Corie OConnor
March 2nd, 2026 04:44 PM
Hannah, it's great to know you had a positive experience. If there's anything more you need or any questions that arise, please feel free to contact me anytime.
for
Janet makes it easy to work with her, and always keeps you informed in every step of the process! She is service minded and helps to secure the best result for each customer she serves. 10/10 would recommend!
read more
for
Sarah is a great loan officer. From the start she was very quick with her service and very transparent. I am normally hesitant to deal with lenders. She took that uncomfortable experience away from how she handles her communication. She does...
read more
Reply from Sarah Kappel
March 24th, 2026 06:11 PM
Rinalyn, I'm truly grateful for your thoughtful review. It's reassuring to hear that I could help alleviate the hesitations you had initially. I strive to provide clear and straightforward communication, and it's rewarding to know this approach...
read more
for
I have a very busy schedule and it was amazing that Sarah handled a lot of things and scheduled people to go to the house and get whatever they needed to get done. I made sure to provide whatever information or documents she needed and she...
read more
Reply from Sarah Kappel
February 19th, 2026 10:39 PM
I'm grateful for your kind words, Anthony. I'm glad that I could assist you efficiently and work within your schedule. It's great to hear that you were satisfied with both the rate and payment. If there's anything else I can do for you in the...
read more
for
FirstFinancial Bank loan application emloyees Sarah Kappel and Katherine Buckner worked hard to get me any VA benifits I was elgible for on my VA loan including getting me the best rate rate availbe on our closing date. I was from the metro...
read more
Reply from Sarah Kappel
February 18th, 2026 03:53 PM
Hi Kieth, I truly appreciate your kind words. It was a pleasure assisting you with your VA loan application. I'm glad Katherine and I could work together to help you secure the best possible rate. Navigating emails and online processes can...
read more
for
Great communication and a really efficient process from Sarah and her team. Sarah and her team made the experience as easy as possible.
Reply from Sarah Kappel
February 18th, 2026 03:54 PM
Ryan, I’m glad to hear that the communication and process met your expectations. It’s rewarding to know that you found the experience smooth and easy. Thank you for sharing your positive experience with us. If there’s ever anything more I can...
read more
121–130 of 2957
About
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in the 1980s and the Great Recession. Throughout it all, we’ve remained a place of stability and trust for our customers. While other banks have come and gone, First Financial has continued to grow through acquisitions, new branches and the expansion of our services.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
© 2024 - First Financial Bank, NA. All Rights Reserved