ONE Presidential Mortgage | Richmond VA
Richmond, VA
ONE Presidential Mortgage is committed to serving a wide range of customer needs and has the staff to make your mortgage experience a positive one. We offer Conventional, FHA, VA, VHDA, and Rural Development programs and are committed to fi... Show More
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Cannot thank Kip and Kim enough! They were extremely responsive, professional, and made the entire mortgage process seamless. Highly recommend their services!
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I think 5 months is a long time to complete a refinance. Everything I read idicates 45 to 60 days. The final outcome is appreciated but 5 months of anxiety is too much. I do realize that good help is hard to find.
Reply from Joe Dunn
September 30th, 2026 08:56 PM
i understand this message, but so many things were out of control; refinancing a borrower who is in a chapter 13 bankruptcy and who has repairs needed to the home is a really tough loan; i am thankful for the opportunity, and i am pleased with...
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Responsive team. Easy to use app. Answered questions quickly.
Reply from Joe Dunn
September 30th, 2026 08:56 PM
thank you so much; i appreciate the opportunity. Enjoy your new home.
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I felt supported throughout the entire home purchasing process. Everyone we worked with was kind, and patient with all the questions we had. I would highly recommend this mortgage company to anyone looking to buy a home.
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Lack of communiction and keeping buyer side updated on progress. I had to request all updates during the transaction.
Reply from Joe Dunn
September 30th, 2026 08:56 PM
Kris, i am very sorry for the less than perfect transaction; i would love to talk through this with you as communication is one of the things that we pride ourselves on. I want us to always get better. I am happy to discuss when and if you...
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The active engagement and help from start to finish. Available when ever we needed.
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Tonya was always available when I needed her. She brings a wealth of knowledge to the table. She helped us through some bumps when it was close to closing time.
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As a Realtor, having the right lending partner can make all the difference, and that's exactly why Tonya Kern is my preferred lender.I confidently recommend Tonya to my clients because I know they'll be in great hands from start to finish....
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I only refer my clients to people I'd trust with my own family, and Tonya is at the top of that list. When I hand a client off to her, I know she'll answer their calls, explain things clearly, and get them to closing without drama. She catches...
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for
I only refer my clients to people I'd trust with my own family, and Tonya is at the top of that list. When I hand a client off to her, I know she'll answer their calls, explain things clearly, and get them to closing without drama. She catches...
read more
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About
ONE Presidential Mortgage is committed to serving a wide range of customer needs and has the staff to make your mortgage experience a positive one. We offer Conventional, FHA, VA, VHDA, and Rural Development programs and are committed to finding the mortgage product that best suits your needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Loan Origination
Addresses and Serving Areas
Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Disclaimer
Company NMLS 421593. All loans subject to credit approval.