ONE Presidential Mortgage | Richmond VA
Richmond, VA
ONE Presidential Mortgage is committed to serving a wide range of customer needs and has the staff to make your mortgage experience a positive one. We offer Conventional, FHA, VA, VHDA, and Rural Development programs and are committed to fi... Show More
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No coordination between Kip and Kim. The Portal updates didn't match what they were emailing or texting to us. Conflicting messages from both. Slow to respond back to my questions. Kip had the gall to school me on how the Federal Reserve works...
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One of the quickest transactions and great customer servic.
Reply from Kip Painter - One Presidential Mort...
December 15th, 2025 07:57 PM
Thank you, Janet! Appreciate your feedback.
Kip and Kimmie jumped into helping me with my loan when I countered issues with my other lender. They responsive and clear in their communcation and made extraordinary efforts to get my loan done to prevent my losing the contract on the home....
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Reply from Kip Painter - One Presidential Mort...
December 15th, 2025 07:45 PM
Carly, Thank you for sharing your experience. I'm glad I could step in and support you with your loan when you encountered issues. It's important to me to provide clear communication and make the process as smooth as possible. Your recommendation...
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Kip saved the day for my buyer client who was working with Cap Center and they dropped the ball. Kip and Kimmie were anle to recover the loan and get to the closing table in 2 short weeks! We are so grateful!!
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Reply from Kip Painter - One Presidential Mort...
December 15th, 2025 07:49 PM
Thanks Melissa! Always a pleasure working with you!
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Provide all the information upfront. Asking new documents in a regular basis would make the client's life miserable.
Reply from Joe Dunn
September 30th, 2026 08:56 PM
Thank you for your transparent feedback, Prasha. We're disappointed to hear that your experience did not match the level of outstanding service and communication our team is known for. We'd love to learn more so we can make this right and improve...
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ONE Presidential Mortgage | Richmond VA
ONE Presidential Mortgage | Richmond VA has received a review with 5 star rating from Pam E
Reply from Owner
January 28th, 2026 04:47 PM
Thank you, Pam, for the 5-star rating! We truly appreciate your support and are glad you chose ONE Presidential Mortgage.
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I'm so glad with Tonya and her team, they did an amazing job with my transaction. She takes care of everything during each step and I'm pretty sure that will be my pleasure to work with her again in the future.
Reply from Owner
November 2nd, 2025 01:52 PM
Thank you Dariana! Excited for the start and continuation of our partnership!
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I am so glad with Tonya and her team, they did an amazing job with this transaction. She takes care of everything during each step and I'm pretty sure that will be my pleasure to work with her in the future.
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ONE Presidential Mortgage | Richmond VA
ONE Presidential Mortgage | Richmond VA has received a review with 5 star rating from Erica J
Reply from Owner
October 7th, 2025 03:51 PM
Thank you, Erica, for the 5-star rating! We’re so glad you had a great experience with ONE Presidential Mortgage. Your support means a lot to our team—Win with ONE, tell SOMEONE!
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ONE Presidential Mortgage | Richmond VA
The quickness as well as the diligence the entire team showed working with me thru the entire process was phenomenal highly recommend even ended up getting a few bonus perks such as a home warranty
Reply from Owner
October 7th, 2025 03:49 PM
Thank you for the amazing feedback, Andrew! We’re thrilled to hear our team’s quick and diligent service made your experience a great one — and that the bonus perks were the cherry on top! We appreciate your recommendation and are so glad you...
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About
ONE Presidential Mortgage is committed to serving a wide range of customer needs and has the staff to make your mortgage experience a positive one. We offer Conventional, FHA, VA, VHDA, and Rural Development programs and are committed to finding the mortgage product that best suits your needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Loan Origination
Addresses and Serving Areas
Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Disclaimer
Company NMLS 421593. All loans subject to credit approval.