ONE Presidential Mortgage | Richmond VA
Richmond, VA
ONE Presidential Mortgage is committed to serving a wide range of customer needs and has the staff to make your mortgage experience a positive one. We offer Conventional, FHA, VA, VHDA, and Rural Development programs and are committed to fi... Show More
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I want to extend my appreciation to Alicia for helping me throughout the process of buying my dream house. With her help and guidance the process happened seamlessly. I will surely be referring friends and family to you in the future.
Reply from Joe Dunn
September 30th, 2026 08:56 PM
thank you so much. Alisha has been with me for 13 years and she works very hard. thanks for taking the time to give her a shout out.
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Communication with lender was timely
Reply from Joe Dunn
September 30th, 2026 08:56 PM
thank you so much for working with us. I hope that you were satisfied. We appreciate the opportunity.
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Wonderful team to work
Reply from Joe Dunn
September 30th, 2026 08:56 PM
thank you so much for the opportunity . Merry Christmas
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In the end human error happened, but checkingnumbers checking numbers to make sure we have the most accurate informatjon information from the begining would be helpful.
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ONE Presidential Mortgage | Richmond VA
Whether I was buying or selling, ONE Presidential Mortgage made a complicated process feel easy, and kept me in the loop and supported throught the entire process.
Reply from Owner
January 28th, 2026 04:57 PM
Thank you, Gia, for sharing your experience! We’re thrilled to hear that ONE Presidential Mortgage was able to make the process smooth and keep you informed and supported every step of the way. Your trust means a lot to us!
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Your team should be reachable to the buyer. Alisha should either be picking her phone or atleast return the call as a courtesy. To be honest, if there was no incentive by going wiht first heritage, I would have long gone.
Reply from Joe Dunn
September 30th, 2026 08:56 PM
i am very sorry that your experience was not good; we pride ourselves on communication. Were you leaving messages for her? I dont think you ever left one for me. IN any case, i am sorry. Please let me know with any other details. thanks again....
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Great communication. Made process simple and convenient
Reply from Joe Dunn
September 30th, 2026 08:56 PM
thank you so much for the opportunity. My team and i enjoyed working with you. Merry Christmas
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ONE Presidential Mortgage | Richmond VA
ONE Presidential Mortgage | Richmond VA has received a review with 5 star rating from Tammi L
Reply from Owner
January 28th, 2026 04:55 PM
Thank you, Tammi, for the 5-star review! We’re so glad you had a great experience with ONE Presidential Mortgage and truly appreciate your support.
Great great great.
Reply from Kip Painter - One Presidential Mort...
December 15th, 2025 07:50 PM
Thank you, sir!
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Issues arose that delayed closing that should have been addressed sooner, for example, the Fannie Mae owner occupancy non-compliance.
Reply from Joe Dunn
September 30th, 2026 08:56 PM
thank you for your survey. I would really like to talk to you about this. I dont think that we deserve a score like this. WE can not as lenders help that the presale requirements were not met and it caused a delay. That delay is 100% not related...
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About
ONE Presidential Mortgage is committed to serving a wide range of customer needs and has the staff to make your mortgage experience a positive one. We offer Conventional, FHA, VA, VHDA, and Rural Development programs and are committed to finding the mortgage product that best suits your needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Loan Origination
Addresses and Serving Areas
Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Disclaimer
Company NMLS 421593. All loans subject to credit approval.