

Fairway Home Mortgage, Phoenix, AZ
Phoenix, AZ

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Timely, efficient and friendly responses
Reply from Tom Maison
August 4th, 2026 07:46 PM
Tanya, I'm glad to hear that you found my responses timely, efficient, and friendly. Your kind words are greatly appreciated, and I'm here to help whenever you need assistance.
Communication was fast and clear
Reply from Tom Maison
August 4th, 2026 07:47 PM
Brandon, I'm grateful to hear that you appreciated the fast and clear communication. It's important to me that my clients feel informed and supported throughout the process. Thank you for your kind words!
great communication, easy process. underwriting wasnt death by 1,000 paper cuts
Reply from Tom Maison | Fairway Independent Mo...
August 10th, 2026 08:18 PM
Kristoffer, I'm glad to hear that you found the communication smooth and the process straightforward. It's great to know that the underwriting experience was manageable for you. Thank you for your kind words!
Tom is helpful an patient
Reply from Tom Maison | Fairway Independent Mo...
August 10th, 2026 08:19 PM
Stuart, I'm glad to hear you found me helpful and patient. I appreciate your kind words and am thankful for the opportunity to assist you through the process.
From the get-go Luis was very helpful and very informativ. He walked us through the entire proces. Luis was very honest and hopeful didn't give up on us when it seemed like we weren't getting anywhere.
Just very organized and helpful!
Reply from Tom Maison | Fairway Independent Mo...
August 10th, 2026 08:24 PM
Elizabeth, I appreciate your kind words! I'm glad to hear that you found the process organized and helpful. If there's anything else I can do for you, please let me know.
I appreciated the speed and adaptability of Tom and his team with various changes that came up during the transaction.
Reply from Tom Maison | Fairway Independent Mo...
August 10th, 2026 08:26 PM
Laurence, I'm grateful for your kind words. It's good to know that the speed and adaptability of my team and I made a positive impact during your transaction. If you need any further assistance, feel free to reach out.
Tom was easy to talk to and explained things when I inquired.
Reply from Tom Maison | Fairway Independent Mo...
August 10th, 2026 08:26 PM
Bridget, I'm pleased to hear that you found our conversations easy and informative. Thank you for your kind words and for trusting me with your questions.
Any questions I had, you were quick to respond. Told us what was going on every step of the way.
Reply from Tom Maison | Fairway Independent Mo...
August 10th, 2026 08:27 PM
Ron, it's always my goal to ensure questions are answered promptly and communication is clear, so thanks for your feedback! It was great working with you.
It was all great from the communication, level of service and you went the extra mile to get it all done!
Reply from Tom Maison | Fairway Independent Mo...
August 10th, 2026 08:28 PM
Shannon, it's important to me to provide excellent communication and service, and I'm happy I could go the extra mile for you. Always here to help if there's anything else you ever need!
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures