Novus Home Mortgage - Mokena, IL

I had almost constant person to person communication with either Tony, James or the rest of their staff. There were times I was discouraged or overwhelmed with the total amount of information requested, but HTL and their staff worked hard with...

Toni and James were VERY helpful with everything I needed. They kept everything moving fast and made sure I was always caught up on what was going on. I appreciate everyone in the office because I know they all worked hard to get my family...

Made the process easy and answered all my questions. Very happy with the whole process.

Knowledgeable customer services, ease of process and guidance throughout

Working with hometown lenders made buying a home a breeze. They helped every step of the way keeping me informed and up to speed on what i had to do. Great people!

I felt well informed, and they were diligent to help us out!

Tony was a pleasure to work with!He knows his stuff inside and out and are whole process went just as he said it would.I will use him in the future and feel totally comfortable to pass along his name to anyone asking me about mortgages!!Thanks...

Availability to answer questions

Being several steps ahead with our process and working through obstacles, and communication

I was a very nervous first time home buyer. Tony and James answered all my questions in a patient and timely manner. Also doing (almost) everything through text, phone, and email made it very convenient for me so I didn't need to miss much...