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CrossCountry Mortgage | Branch NMLS #1773803, Greenwood Village, CO

Greenwood Village, CO

4.93

(1,680)

Mortgage

Mortgage Loan Officer

Contact Info

(720) 699-4663

Greenwood Village, CO

https://crosscountrymortgage.com

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4.93

(1,680)

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5 Star

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They made the house buying process very clear and advocated for us where we needed. Thank you Kendra and Alexis!

The fees explained were not correct. Closing costs were higher. Never mentioned the Initiation charges in the start of the application. Title Insurance was billed to the buyer. Any question asked to Tyler G was dilly dallied and a straight...

Reply from Justin McDonald at CrossCountry Mor...

February 10th, 2026 07:10 PM

Thank you for your review and for your comment. We were able to get your acquisition closed in just 14 calendar days over Christmas, using a non-QM financing product that generally takes at least 30 days. My team had reached out several times...

I am very grateful and satisfied with her work. I definitely recommend Mistie because you will close your loan without any problems. She always answers your questions and explains the loan process. She is the Senior Loan Officer we all look...

Mistie Castro at CrossCountry Mortgage has received a review with 5 star rating from Rogelio P

Because it was a great help and a great service for me from the beginning. I received excellent assistance from Mistie, and I had tried to refinance with other lending institutions, but things didn't work out as well as they did with CrossCountry...

Reply from Mistie Castro

January 12th, 2026 04:41 PM

It's wonderful to know that I was able to provide the help and service you needed, Rogelio. I'm pleased to hear that your experience with CrossCountry Mortgage met your expectations after previous attempts elsewhere. Thank you for sharing your...

We had a great experience with CrossCountry Mortgage and working with Alexis. As first-time home buyers, we had many questions about the process, timeline, and required deliverables. Alexis was consistently kind, patient, and available. She...

Sherri's communication response was poor. She would not answer phone calls or respond to voice mail in a timely manner. She did not make expectations clear or downplayed the importance of documents needed. She could not answer questions about...

Great attention to relevant details, solid ownership of task, excellent follow through, and timely communication.

Reply from Justin McDonald

December 15th, 2025 07:07 PM

I appreciate your review, Bryan. It's encouraging to know that my attention to detail, ownership, follow-through, and communication met your expectations. If there's anything else you need or questions you might have, feel free to reach out....

We love working with Jordan and Team Gavin! They are kind and professional - and always get us the best rates!

They helped me into our new home. Always keeping us in the loop. Till this day they still check on us. They are like another family. I will be recommending them to anyone of my close friends and family.

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About

Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Mountain Standard Time (MST)

Licenses