3
354 - San Dimas, CA
San Dimas, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
Contact Info
Point of Contact:
Lori Printy
Branch Manager
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We are so grateful for Michael's expertise, communication, and genuine heart for his clients! With his help, we are working on fixing our debt and credit, and we have him and his team to thank for this. My husband and I would recommend Michael...
read more
Reply from Michael Bivens
August 31st, 2026 05:28 PM
Thank you Susan! I am so grateful for the 5-star review. I am truly grateful for our friendship over the years. Have a blessed school year.
We have known Michael for years and he has always been honest, transparent and upfront with any questions or concerns. We appreciate all he's done and will refer him to anyone we know. We will also ask Michael for help in the futue with refinancing...
read more
Reply from Michael Bivens
August 31st, 2026 04:12 PM
John, I'm grateful for your kind words and continued trust over the years. It's wonderful to know that my approach has been appreciated, and I look forward to assisting you with any future refinancing or sales needs. Thank you for considering...
read more
They help me step by step all the way thru
Reply from Michael Bivens
August 4th, 2026 01:45 PM
Manuel, I'm glad to hear that you felt supported every step of the way. Thank you for your positive feedback and for choosing to work with me at Golden Empire Mortgage, Inc.
Outstanding service. Kindhearted and intelligent.
Lori was very professional, prompt, and precise. A great advocate with a caring heart & mind.
Reply from Lori Printy
January 22nd, 2026 03:58 PM
It's rewarding to know that you found my approach professional, prompt, and precise, Peter. I'm glad you appreciated the advocacy and care throughout the process. If there's anything else I can assist you with in the future, please feel free...
read more
Lori was helpful and very knowledgeable all the way through. Plus we love her personality.
Reply from Lori Printy
December 11th, 2025 08:11 PM
I'm really pleased to hear that you found my assistance helpful and knowledgeable throughout your refinancing journey, Jennifer. I'm glad my personality added a positive touch to the process. It was a pleasure working with you. If you have...
read more
Lori is Amazing, she is very experienced, we had great communication throughout the process.
Reply from Lori Printy
December 1st, 2025 07:49 PM
I appreciate your kind words, Mario. It's great to know that my experience and communication made a positive impact during your refinance process. Thank you for choosing to work with me, and if you ever need further assistance, feel free to...
read more
Lori has great patience and the willingness to explain the "what and the why" of the transaction
Reply from Owner
December 1st, 2025 07:49 PM
It's great to know that my patience and explanations were helpful to you, Daniel. Ensuring that you understand every aspect of the transaction is important to me, and I'm glad it made a difference in your experience. If you have any more questions...
read more
Lori has great patience and a willigness to explain the "what and why" of the transaction
Reply from Lori Printy
November 15th, 2025 09:36 PM
Daniel, I appreciate your kind words. I'm glad to hear that my approach helped you feel informed and at ease throughout the transaction. Clarity and understanding are important to me, so I'm pleased to know that my explanations made a difference....
read more
She's quick to respond via text and Is ready to jump in a call When needs be. Super informative and supportive
Reply from Lori Printy
October 22nd, 2025 06:15 PM
It's great to know that my communication style and support were helpful during your experience. Your feedback is appreciated, and I'm glad to have been a part of your journey. If there's anything more you need, feel free to reach out.
1–10 of 76
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)