Novus Home Mortgage - Hudson, WI

Trace at Novus Home Mortgage did a fantastic job making the process of buying a new home easy and stress free. Trace was up front about the documents needed and the security of the confidentiality of our personal information. We were informed...

We were walked through the process from start to finish and updated very step of the way. Joe made an often complex process appear simple.

Very responsive any time of day or evening. Knowledgeable and helpful.

Trace kept us updated throughout the entire process through email, text messages, and phone calls day and night. Trace also did a great job explaining the documents needed and helped us feel comfortable with the security of those sensitive...

Trace was there every step of the way explaining the process and communicating in a timely fashion!

The process went smoothly!

The communication and the promptness of the communication was amazing. We also really liked how willing and able Eric was to talk with us about our loan and the steps to completing it. He made everything super simple and easy to understand.

Responses were always prompt, clear, and helpful. We had a bit of a tricky closing week, and Eric helped us figure out our best solution to keep moving forward on time, despite the things that were out of our control. Highly recommend!

Joe was always available to help when problem came up and quick to respond

Thanks for your service, Eric. I prefer not to have anything publicly posted.