Novus Home Mortgage - Long Island, NY, Setauket

Exceptional responsiveness. Knowledge

Tom was very professional, helpful, caring, and he got things done. We could tell that we were in VERY good hands with Tom.

We have used Tom for three houses so far. Always a pleasure to work with.

Keith is absolutley the best loan officer that I have ever worked with. He is clearly on the customers side and goes above and beyond.

Tom was very professional and knowledgeable about the mortgage products and advising us how to proceed for the best rates.

Keith was very attentive and understanding to my zero knowledge of the home buying process. I probably asked him to explain things to me 3 or 4 times and he never got annoyed or made me feel stupid. I‘ve already referred my friends to him

Friendly & professional attitude, plus excellent response time. Very proactive but not pushy. True customer oriented service.

Great communication from Tom throughout the entire process. No surprises. He was available to us day and night. Great.

This is the third time we are working with Tom. Each time it has been an excellent experience. He explains all the details very clearly and gets back to our questions practically immediately. Highly recommend.

Brittany gave us a great home buying experience. Though we ran into some bumps along the way from the seller's side, Brittany proved invaluable in getting our loan processed and closed in our short window of opportunity. I was very happy to...