Novus Home Mortgage - Waukesha, WI
Waukesha, WI
At Novus, we believe in fostering innovation and growth. Join us and be part
of a dynamic team that’s transforming the mortgage landscape.
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Aubra was the absolute best, I've been thru many loan and refinances before and this was the best and easiest closing I have every had, kudos to her excellent service.
I want to give a shout out to Aubra Porter Grumley for being the best lender ever! She stuck with us for over a year and made sure that everything went smoothly when we finally picked out our new home. Aubra is always prompt with reply and...
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Aubra kept me informed and up to date on the process on a daily basis in the beginning. She answered all my phone calls and email the same day. It went so smoothly with her and the coordination with my real estate agent that towards the closing...
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Aubra was such an amazing help in my home purchase! She was quick and efficient on getting my pre-approval and all documents ready for closing. Couldn't imagine working with anyone else.
Aubra was very patient with my husband and I as we embarked on the journey of finding and financing our new home. She answered all of our questions graciously!
5 stars for sure!!! Jake was amazing to work with, made the entire process so easy! Great communication and always available to talk to answer any questions we had. Great job guys!!!
Reply from Owner
December 11th, 2019 09:33 PM
Kelly, thank you so much for your kind words! We truly do what we can to make our customers happy and make sure they're taken care of!
I've worked with Aubra several times now (condo purchase + refi and a home purchase + refi), and I couldn't be happier with her performance. Aubra always provides prompt answers to any of my questions and has saved me a fair amount of money...
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Can’t speak for the company itself, but Jake was highly unprofessional. I’ll never use or recommend anyone to him ever.
Reply from Owner
December 11th, 2019 09:35 PM
We sincerely apologize for anything that may have went wrong. I can ensure you that we do what we can to make sure things run as smoothly as possible.
It would have been nice to have received at least one courtesy phone call. My credit was pulled 3 times, twice without my knowledge or permission. If I didn't qualify, just give me a phone call. I can handle a no, but obviously I didn't garner...
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Reply from Owner
February 27th, 2020 06:11 PM
I'm so sorry to hear about your experience, Sharon. We truly do our best at keeping our clients in the loop every step of the way so they don't feel misguided. Please reach out if you have any questions!
I just re-fi’d my house with Aubra and couldn’t be happier with the results. This was our second time working with Aubra and she really took care of my wife and me. We got a great rate and were able to save some money. Aubra is a great communicator...
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About
At Novus, we believe in fostering innovation and growth. Join us and be part
of a dynamic team that’s transforming the mortgage landscape.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
Year Started
2019
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. Novus Home Mortgage is a division of Ixonia Bank, NMLS #423065