Top 5%
Jeffrey Novotny at First Heritage Mortgage - ...
VP, Producing Branch Manager | NMLS ID #1415391
University of Maryland
Our team loves working with clients to develop effective home buying strategies, which is critical in the hyper-competitive & hyper-local DMV real estate market. Our team says it all the time that although every client we work with has the ... Show More
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Business Hours
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9 AM to 6 PM
Sat
10 AM to 3 PM
Sun
11 AM to 3 PM
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Jeffrey Novotny at First Heritage Mortgage - Novotny Lending Team has received a review with 5 star rating from Allana S
Working with Novotny was a great experience. Jeffrey made the process smooth, clear, and stress‑free. His professionalism and support were outstanding. Would definitely recommend! Thank you
Reply from Novotny Lending Team
June 21st, 2026 06:34 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
We just closed today and have to say Jeff and his team were amazing to work with.From the first expectation-setting call to the final paperwork, he and the team were very thorough, responsive, and quick.Jeff explained and explored various options...
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Thank you for a smooth closing!
Reply from Novotny Lending Team
June 16th, 2026 02:30 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
As a first time homebuyer, entering into the entire process can be somewhat nerve wracking, however thanks to Kevin Fawley, it wasn’t! He was very receptive and easy to reach both before and after closing. Everything went way smoother than...
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They have creative solutions and work hard to get deals done. This is my third time working with them and certainly won’t be the last. Thank you very much! And a big thank you to Michael for making it all happen.
Poor communication and I feel my interest were not a priority.
I was not kept in the loop on the status of buyer's loan. Any email I was included on the buyer initiated. The adjustable loan program the buyer ultimately went with was one that I suggested in an October 30th email. I also didn't appreciate...
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Reply from Novotny Lending Team
May 15th, 2026 06:19 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
While we appreciate the work put into our home loan, we found the communication process a bit challenging. Purchasing a home is a significant milestone that often requires real-time conversation to navigate complex questions. Unfortunately,...
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Everything went well overall, and I appreciate your willingness to explore different options for us. That said, I felt some of the communication during the process was unprofessional and occasionally condescending. While I am happy that we...
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Reply from Novotny Lending Team
May 12th, 2026 03:59 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
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About
Our team loves working with clients to develop effective home buying strategies, which is critical in the hyper-competitive & hyper-local DMV real estate market. Our team says it all the time that although every client we work with has the same goal of leveraging our capital to purchase their next home, the strategy we use for each client is unique, tailored, and customized based on their personal need.
Whether you are buying your first home, right-sizing now that the kids are gone, building your real estate investment portfolio, navigating the jumbo luxury market, renovating your home, or working with a developer to build your dream home, Our Team is Here to Help!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyers
Down Payment Assistance Programs
Residential Purchase Mortgage
Residential Refinance Mortgage
Cash Out Refinance for Home Improvement
Cash Out Refinance for Debt Consolidation
VA Home Loan
USDA Home Loan
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Education
- University of MarylandPolitical Science and GovernmentBachelor of Arts (BA)Sep 2001 -May 2005
Positions
- First Heritage Mortgage - Novotny Lending Team - VP - Producing Branch ManagerMar 15th, 2024 - Current
- George Mason Mortgage - Novotny Lending Team - Team Leader I Sr Loan OfficerDec 4th, 2015 - Mar 15th, 2024
Memberships
- Children's Miracle Network Lender Program
- Greater Capital Area Association of Realtors (GCAAR)
- Frederick County Association of Realtors (FCAR)
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID #1415391
Awards
Achievements
- - Top 1% Mortgage Loan Originators in America 2019, 2020, 2021, 2022, 2023, 2024
- - Washingtonian Magazine Top Mortgage Professional 2019, 2020, 2021, 2022, 2023, 2024
- - Mortgage News Daily Top Mortgage Producer 2019, 2020, 2021, 2022, 2023, 2024
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Hobbies
- Spending time with family and friends
- Coaching youth soccer
- Traveling with family and friends
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Disclaimer
